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American Car Center

2.1

About this business

At American Car Center, partnering with good people with credit problems is our focus and passion. Simply put, we feel that anyone with a good job should have an opportunity to drive a great, dependable vehicle. Also, we understand that difficult life events happen to good people, and that credit issues in the past should not necessarily determine your future. Over the last twenty years, American Car Center has helped thousands of people drive an amazing vehicle. 

Location details

3305 Raeford Rd, Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
2.1326 reviews
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Jeremy M's profile image
Jeremy M 
3 years ago

The experience I was provided from this company was terrible and I advised them that I had Covid and that I needed documents for Divorce court showing that I made the payments from the company American Car Center. I was given diversion after diversion and when a document was sent to my email it was the wrong document. I have asked to change the terms of the contract which I was given a yea from another agent stating once I caught up which I did submit a $800 payment to catch up. I would receive a document stating I can chang... read more

Stephine J's profile image
Stephine J 
3 years ago

I purchased a car from this company and was told there was warranty for the car power train and drive train and two months later my transmission and the Motor mounts went out on this car and this company had me look all sorts of crazy first they lied on the mileage and switch it at the time of purchase so when the repairs were needed they claimed I was over in my Miles 3000 to be exact which is ludicrous so they wouldn't repair it so I asked to be placed in a vehicle of same value and this company still decline. I'm still wa... read more

Veronica J.'s profile image
Veronica J. 
3 years ago

These people are a joke! They harass you to make a car payment and threaten default then refuse money of any kind. I'm trying to pay online cause I have a full-time job,and the website is down and u try to call nobody wanna answer and they lied saying they don't take partial payments and yet I made a partial payment after being lied to about them not taking partial payments. I will take these losers to court. 

Paul W's profile image
Paul W 
3 years ago

I made the mistake of buying from these people. The staff in Clarksville TN are very friendly and helpful but when dealing with the main company in Memphis, it's a horrible experience. 1. Leasing a car is a bad idea 2. They have no heart. It's all about making money. Which means taking advantage of people. 3. They only report to one credit agency which doesn't help build your credit rating. 4. They charge too high of interest and you still don't own the car in the end without paying more than the car is worth and by then you... read more

Cory B's profile image
Cory B 
3 years ago

The worst possible decision I could've made was purchase a vehicle from this company.. The reps are rude I've been trying to speak to a supervisor for a couple of months now and no one will allow me to speak to a supervisor. I sent emails to the rep and she said maid the supervisor is busy and she can't make the supervisor talk to me. Also recently her unwillingness to work with me recently on an overpayment when all she had to do was issue a stop payment but she told the rep who answer the transfer me and she wouldn't respo... read more

John D's profile image
John D 
3 years ago

It's a scam I don't like their customer service they told me I had a certain time and my car won't give repo but then I go out and my car to move stuff the repo company hook to my vehicle I told them that Asia said I had until Monday to get ahold of her if I didn't then she send them they said she said to go head and take it on Sunday like I said a scam and lied to me. I do not understand the concept the lady on the phone said she give me a certain date but then I went out to my vehicle the repo people were there on my vehic... read more

Breana W's profile image
Breana W 
3 years ago

I have had my car 4 months now and have had the worst experience ever with this company , my windshield has been cracked since I drove off the lot I was told that the warranty will handle it I haven't spoken to warranty ever ,Ive gotten told that I would to have to pay for something that I didn't cause and was there before I purchased the car 

Jennifer B's profile image
Jennifer B 
3 years ago

I would give this place no stars but I don't have an option. They price gouge the prices of these cars. My car is only worth $7,500 at the time I bought it got it or leased it or whatever you wanna call it. They don't put prices on any of their cars you walk in and you fill out a little credit application then they look over everything and then they tell you what you can get into and how much of a down payment and then when they tell you that they go and show you the car that you're eligible for you don't take it for a test ... read more

Morcia A.'s profile image
Morcia A. 
3 years ago

They are selling overpriced cars I brought one car from them and it needed work done to it which was 5000 Iwas charged 33.000 for the car they had me take it to ****** which they did a diagnosis on it so it was the tech the catalic converter and brakes they said instead of fixing it they would send it to auction. Then they would take me out of this car put me in another one with no strings attached I said do I have to start over they said unfortunately yes so I had to come up with another 1500 dollars.cause I didn't ha Way t... read more

Frequently asked questions about American Car Center

How is American Car Center rated?

American Car Center has a 2.1 star rating with 326 reviews. 

When is American Car Center open?

American Car Center is closed now. It will open on Monday at 10:00 a.m. 

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