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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Explore the newest and greatest Toyota vehicles at All Star Toyota of Baton Rouge. We combine unsurpassed customer service with a myriad lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have vehicles to meet any need on our lot. We also carry a wide selection of Certified and Pre-Owned inventory for sale. After choosing your next car, our finance team will build you a personalized lease or loan deal. We also offer a full Toyota Service Center, making us your all-in-one ... read more
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great Service I came in and told them what I wanted and the boys delivered...just in time for Christmas!
Business response:
Margaret, thank you for sharing this great feedback with us. The goal at All Star Toyota of Baton Rouge is taking care of our customers and reviews like yours lets us know that we are achieving that goal. We are happy to hear that you were able to get the vehicle that you were looking for just in time for Christmas! Thank you for choosing All Star Toyota of Baton Rouge and welcome to the All Star Family!
Total experience Easy buying process, great selection, salesman was knowledgeable and courteous.
Business response:
Mike, thank you for setting time aside to let us know how we're doing. The entire team at All Star Toyota of Baton Rouge would like to thank you for your business and welcome you to the All Star Family!
Dissatifactory I scheduled a service appointment for a recall. I was told recall work isn't done on Saturdays so I used a day of vacation to get this work done. When I arrived for the appointment the service representative took the VIN number and told me they have to order the parts. This angered me because I took vacation to drive 20 miles only to have them record information they already have or could have gotten over the phone. The representative said the appointment was scheduled through a call center where personnel doe... read more
Business response:
Hello Brian and let me start with a huge apology. Pointing fingers will not help this situation. We dropped the ball as a result of not working as a team. I have shared your comments with our new Service Manager. Expect a call from him and we ask you to please consider giving us another opportunity to keep you as our satisfied customer. Have a Happy New Year and an awesome day!
Dissatifactory I scheduled a service appointment for a recall. I was told recall work isn't done on Saturdays so I used a day of vacation to get this work done. When I arrived for the appointment the service representative took the VIN number and told me they have to order the parts. This angered me because I took vacation to drive 20 miles only to have them record information they already have or could have gotten over the phone. The representative said the appointment was scheduled through a call center where personnel doe... read more
Business response:
Hello Brian and let me start with a huge apology. Pointing fingers will not help this situation. We dropped the ball as a result of not working as a team. I have shared your comments with our new Service Manager. Expect a call from him and we ask you to please consider giving us another opportunity to keep you as our satisfied customer. Have a Happy New Year and an awesome day!
review of toyota My service today was great. My car was ready when they said it would be and the staff was friendly.
Business response:
Thank you for sharing this great feedback with us. The goal of our service department at All Star Toyota of Baton Rouge is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
great service the service was very good and advisor was very friendly
Business response:
Isadore, our team is very happy to hear about your excellent review and we hope to continue to provide you with outstanding service.
All star Toyota The problem was with the service center. when you make an appointment you would think it will help with timely service. I had an appointment and I came 1 hour early. I watch other customer come in without appointments and leave before me. I was getting tires not an oil change. Nothing was said to me or assure me that my services were started. When I asked after 2 hours wait was told my car was not pulled yet for service. I notice that some customers came in without an appointment for service and was finished ... read more
Business response:
Hello Lashann and thanks for the feedback. We dropped the ball and extend a sincere apology. Our Service Manager informed me that he had a conversation with you in addition to you are willing to give us another chance. Thank you very much and please remember to stop by and meet our new Service Manager. Have a very Happy New Year and an awesome day!
All star Toyota The problem was with the service center. when you make an appointment you would think it will help with timely service. I had an appointment and I came 1 hour early. I watch other customer come in without appointments and leave before me. I was getting tires not an oil change. Nothing was said to me or assure me that my services were started. When I asked after 2 hours wait was told my car was not pulled yet for service. I notice that some customers came in without an appointment for service and was finished ... read more
Business response:
Hello Lashann and thanks for the feedback. We dropped the ball and extend a sincere apology. Our Service Manager informed me that he had a conversation with you in addition to you are willing to give us another chance. Thank you very much and please remember to stop by and meet our new Service Manager. Have a very Happy New Year and an awesome day!
Great My Toyota gentlemen was especially nice, he went way out of his way to make me feel special and felt like really appreciated business so thanks again I left very happy!
Business response:
Thank you for taking the time to write this review. We work hard to ensure we provide the best experience to our customers and we are glad to hear you had a very good one. Welcome to our All Star family Barbara! Have a Merry Christmas!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,026 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open at 9:00 a.m.
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