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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Repairs to my car Great job. Quick turnaround. Very pleased with courtesy of front desk and man that assisted with overseeing the repairs.
Business response:
Thank you for choosing and trusting our dealership for your vehicle needs, Carolyn! We appreciate your business, and look forward to seeing you at your next service appointment :)
Repairs to my car Great job. Quick turnaround. Very pleased with courtesy of front desk and man that assisted with overseeing the repairs.
Business response:
Thank you for choosing and trusting our dealership for your vehicle needs, Carolyn! We appreciate your business, and look forward to seeing you at your next service appointment :)
Bad experience I had a service appointment for 8:30am for new front and back breaks and an oil change. I didn't leave the dealership until 1:30pm. So while waiting, a car salesman approached me and asked if i wanted to upgrade my 15 highlander. I agreed to be open minded only if it was a sure thing the sale would go through and i specifically asked him NOT to run my credit multiple times for the deal. Long story short....he ran my credit multiple times against my wishes. He did not listen to my demands and insisted on trying... read more
Business response:
Markiya, thank you for taking the time to bring this matter to our attention. Our sincere apologies for your last service visit. Our goal is not to upset customers or to waste their time. We are very sorry that that wasn't the case with you. We hope you will reconsider doing business with us again in the future.
Misinformed representative I was wrongly informed by an employee of All Star about a recall which caused me to miss the deadline and All Star failed to take responsibility. There was no explanation as to how and why this could happen and the supervisor refused to see me face to face. I will not likely be going back.
Business response:
Jasmine, thank you for taking the time to bring this matter to our attention. We apologize for your negative experience. We hope you will reconsider doing business with us in the future.
Bad experience I had a service appointment for 8:30am for new front and back breaks and an oil change. I didn't leave the dealership until 1:30pm. So while waiting, a car salesman approached me and asked if i wanted to upgrade my 15 highlander. I agreed to be open minded only if it was a sure thing the sale would go through and i specifically asked him NOT to run my credit multiple times for the deal. Long story short....he ran my credit multiple times against my wishes. He did not listen to my demands and insisted on trying... read more
Business response:
Markiya, thank you for taking the time to bring this matter to our attention. Our sincere apologies for your last service visit. Our goal is not to upset customers or to waste their time. We are very sorry that that wasn't the case with you. We hope you will reconsider doing business with us again in the future.
Service-Rep I was provided very expert service, and am very satisfied with the ser.provided.
Business response:
Thanks for the great feedback, Elvin! We appreciate your business, and look forward to seeing you again!
Great customer service Very impressed with their quick service and great customer service.
Business response:
Jane, thank you for sharing your experience with us. Providing great customer service is always our top priority and we are glad to hear yours was satisfactory. Thank you for coming in, and we look forward to seeing you again!
All Star Toyota Terrence was great and made the whole experience better. He got me top dollar for my trade and into higher level Tundra at the same price I would have paid otherwise. Thanks again!
Business response:
Michael, thank you for sharing your experience at All Star Toyota! Congratulations on your new Toyota Tundra, and welcome to the All Star Family! We look forward to a lasting relationship with you :)
4 runner It was great............................................
Business response:
Thanks for the 5-star feedback, Thomas!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,039 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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