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All Star Kia East
- Car Dealers
- Denham Springs, LA
About this business
Location details
27700 Juban Rd Bldg. 2, Denham Springs, LA, 70726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have never been one to leave a negative review but felt that this was more than necessary. I have been a loyal customer of Kias since I’ve purchased my car in 2013. Unfortunately for kia, they have lost me as a customer. I brought my car in last month for routine service. During that service, the head mechanic calls me up to let me know that one of the lugnuts is backing out but will not come off. And in order for them to get it off, the stud will likely break which in return I would have to pay for it to be fixed. When I ... read more
Business response:
Laura, We are concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us and we would appreciate the opportunity to address all of your concerns further. Please reach out to us at a time that is convenient for you. We look forward to hearing from you. Best, Customer Relations Manager reviews@allstarautomotive.com
RecommendedAbsolutely wonderful service. Clint is great, I go to him every time. The rest of the staff is all so friendly as well. 10/10
Business response:
Hi Dustin, thanks for the kind words! We're glad to hear your experience with Clint was positive. We hope you consider us in the future!
Great folks with awesome deals!
Business response:
That's great to see, Jeremy! We are glad to see that our team made such a positive impression on you. If we can be of further service to you, please be sure to let us know!
Clint Normand is the best here!! He goes the extra mile in making sure I am taking care of and that my car is good to go. I highly recommend you go see him.
Business response:
Tara, Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
Clint in the service department is the Absolute BEST! He always has a good joke and is Always willing to help you out in any way possible!
Business response:
Frannie, thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!
If you go here, ask for Clint Normand. He is amazing and always takes care of me and my car. You can tell that he really cares for every customer there. Definitely go check him out. 10/10 recommend Clint!
Business response:
Macy, Thank you so much for taking a moment of your day to share your positive experience and recommendation for working with Clint. We always strive to provide personable and excellent customer service and it is wonderful to read such great comments. We hope you take care and look forward to seeing you next time!
Best car buying experience I have ever had! The staff is wonderful, from the phone call with Tanisha Sanders, to Tylor Williams greeting me when I got there, to Brandon Washington, the manager introducing himself, and to an AWESOME car salesman Tylor Williams selling me my Telluride! So so pleasant to work with and truly caring people! Even left me with a STARBUCKS GIFTCARD! MY FAVORITE THANK YOU SO MUCH!
Business response:
Thank you for the wonderful review, Lindsay! We are happy to see that Tanisha, Tylor, and Brandon all went above and beyond to ensure your satisfaction. Congratulations on your new Telluride; please come back at any time!
After a very bad experience at All Star Kia on Seigen, I swore I'd never buy another Kia again. All Star Kia on Juban has changed my mind. Even in the midst of Covid, they've done any and everything to help keep me rolling. I had a recall on my engine and thought they would just fix it. Little did I know, Kia doesn't fix engines. They replace them. I'm rolling better than ever. Todd in the service department has always been awesome with me and my husband and had me in a rental while my engine was being replaced within minute... read more
Business response:
Hi Angela, thanks for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Todd went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!
ABSOLUTELY THE WORST! Quoted $14,000 to put in a new engine!!! The car was purchased for $7K! EVERYONE WILL KNOW ABOUT MY STORY! Also contacting the BBB and everyone else I can get my hands on!...because that was only the tip of the iceberg! Laughable!
Frequently asked questions about All Star Kia East
How is All Star Kia East rated?
All Star Kia East has a 4.7 star rating with 1,567 reviews.
When is All Star Kia East open?
All Star Kia East is closed now. It will open at 9:00 a.m.
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