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Alejandro Miranda-Sousa - Urology Experts
- Urologists
- Cape Coral, FL
About this business
Location details
2721 Del Prado Blvd S #210, Ste 210, Cape Coral, FL, 33904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I scheduled an appointment months in advance and provided Dr. Alejandro Miranda-Sousa’s office with my previous physician’s information so they could request my medical records. Despite having months to prepare, and after visiting their office twice, the staff still failed to request or retrieve my records.Expecting a patient to show up twice without basic intake tasks completed is completely unacceptable. A practice is only as good as its staff, and the utter lack of follow-through and organization here is a major red flag ... read more
I have a surgery scheduled with Dr. Mirand-Sousa (I think) with no information on the procedure or for preparation for the procedure. I attempted to contact his office for two days with no success. The computer said there would be a call-back but nothing yet.
I never got to see the doctor, only a PA. If you need to contact them you need to go PERSONALLY to the office with a written request or an appointment. If you call no one picks up the phone, you can’t even leave a message. They promise to call back but don’t (they called once but hung up after one ring so they could say they returned the call!). They do not have a portal as most offices so there is NO COMMUNICATION.
My experience with Dr. Miranda-Sousa has been excellent.However, my experience with the office operation has been lousy. Among other things, they do not typically answer their phone; but rather an automated system accepts incoming messages. My messages have not been returned on a timely basis.
My husband is a patient of Dr Sousa we have been very disappointed with the overall care and bedside manners are just laking. My husband is in pain for 2 days now and may have other complications from a surgical procedure several phone calls have been made to Dr Sousa office over 2 days now without 1 response. Extremely disappointed in the care and concern that hasn't been given.
I saw a PA. I have not seen Dr. Sousa on my last 3 visits. I have declined biopsy of my small nodule on the prostate and have had 6 month PSA tests and 3 MRI's. The nodule has not changed. The PA (4-28-25) was visibly not happy that I was declining the recommendation for a biopsy. He did NOT provide any of the counseling that is checked off on my patient portal. The portal is a joke. It only has my today's visit. I was hoping to document a history since the discovery of this nodule.The facility is sparkling - pristine. Parki... read more
Everyone was professional and friendly
Excellent service answering all questions, Good communication .
I've been with Dr. Miranda-Sousa since 2013 and I always get the best care. Thanks to Dr. Miranda-Sousa and his great staff.
Frequently asked questions about Alejandro Miranda-Sousa - Urology Experts
How is Alejandro Miranda-Sousa - Urology Experts rated?
Alejandro Miranda-Sousa - Urology Experts has a 3.8 star rating with 138 reviews.
When is Alejandro Miranda-Sousa - Urology Experts open?
Alejandro Miranda-Sousa - Urology Experts is open now. It will close at 6:00 p.m.
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