Airport Home Appliance

jianhongkuang 

on Citysearch

13 years ago

Airport is too bad !!! – I bought a whirpool front load washer from airport on June. the deliver day is on June 25. When I first time used it on June 29th , the washer did not work. unfortunately, I need to leave the USA for my long summer vacation in China on June 30th.. Although I called the technician to fix the washer, but I couldn't have time to take the appointment because it is too late. So I leave all the problem to be solve after I came back on Aurgust 17th. The technicians came to my house to check and try to fix t... read more

membernamebudda 

on Citysearch

16 years ago

Buyer beware! These guys are total scumbags! – "Wow, these guys are beyond belief as far as dishonest and unreliable. I wish I had read some of these blogs before buying from them. I purchased a supposedly marked down floor model Miele dishwasher "as is" and found out I could have purchased the exact same model cheaper at Freidman's brand-new. After spending thousands of dollars for new appliances, they won't return phone calls (left repeated messages for their sales manager Mohamed Achbarri) without response. The salesman (... read more

mereno 

on Citysearch

17 years ago

Customer Service Sucks--Stay Away from this Place! – We ordered 3 appliances and only 2 were delivered. All 3 appliances were already paid in full and that they were supposed to be available on the set delivery date. The warehouse person said that the 3rd appliance can not be located OR has not been ordered yet. We called the salesperson, Phyllis, several times and she did not return any of our calls. We decided to call the Store manager, Carol instead. I was put on hold for 15 minutes so when I redialed again the guy who pu... read more

bargainbetty 

on Citysearch

17 years ago

Looking for a Deal? – I needed a washer to match my 1 year old dryer. I found it for $100 less than Sears, Sears had a service return. Airport had new in box . The sales person Jeanne mentioned that most customers assume Sears outlet is cheaper , we sell new in the box for the same price or less every day I'm a believer 

mickaelmusa 

on Citysearch

17 years ago

I would like to thank Airport Home Appliance for their great service. Their deals are great; there are so many choices to choose from. The sales people are professional and know their products well. Thank you for a great deal. I'm proud to say that I can call my home--home. I was able to buy the refrigerator, microwave, dishwasher, and microwave for a very affordable price. There's no better deal that what I got. That's for sure!!! I'll definitely recommend it to all my friends. 

doochee 

on Citysearch

18 years ago

Poor service – many selections with negotiable pricing that is quite good. However, f/u service after you give them the money is simply awful. We made one change and it has taken over a month so far and nothing yet. The salesperson keeps saying she is busy and will get to it... 

msmilli 

on Citysearch

18 years ago

TERRIBLE CUSTOMER SERVICE – Purchased a smooth-top stove and an over-the-stove-microwave on 2-5-07. I was told by the sales person that the stove would have to be ordered, and should be in stock by Friday, 2-9-07. I received a call from him on Wednesday, 2-7-07 indicating everything was going as scheduled, and delivery would be scheduled for Monday 2-12-07. I have yet to receive my purchase. I spoke with Carole on Saturday, 2-17--07, who indicated she was a manager, and she said the stove came in on the 8th, and the microwav... read more

serafinasands 

on Citysearch

18 years ago

Horrible customer service – We had a great shopping experience at Airport Appliance, and were impressed by their selection. Unfortunately, everything was downhill from the minute we purchased. We were told the delivery person would be able to assist with hooking up the water line for the water dispenser in the refrigerator door, but none of the installers we dealt with had this ability. Worse, the store first sent the wrong refrigerator, without the water dispenser. After hours of wasted time and fingerpointing, they brought... read more

codywhitney 

on Citysearch

18 years ago

THE WORST CUSTOMER SERVICE EVER!!!! – Thought we got a good price but you get what you pay for.The fridge was not installed properly and after about 15 calls with never a call returned we had to hire a pro to install it.We are disputing the installation/delivery charge with AmEx.Will never buy from this company again>>>DO NOT BUY FROM THEM!!!!!!!!!!!!!!!!!!!!!