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Air Clean
- Heating & Air Conditioning/HVAC
- Richmond, VA
About this business
James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air co... read more
Location details
1905 Westmoreland St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 a.m. | |
| Tue | 6:00 a.m. to 5:30 a.m. | |
| Wed | 6:00 a.m. to 5:30 a.m. | |
| Thu | 6:00 a.m. to 5:30 a.m. | |
| Fri | 6:00 a.m. to 5:30 a.m. | |
| Sat | 6:00 a.m. to 5:30 a.m. | |
| Sun | 6:00 a.m. to 5:30 a.m. |
Business response:
Hi Judy Lin Read, we are so glad that Seth was able to fix your problem. Here at James River Air our mission is to "Delight Our Clients." Thank you for your review.
Business response:
This is Hugh JOYCE, I am the owner of the company. I am so sorry about this issue. Please be assured this IS NOT how we do business!!! I will certainly refund all monies paid and would be happy to get a plumber to you at no charge for the labor to make up for this inconvenience. I agree with your concerns 100 percent. My personal cell phone is 804.305.9595 if you would like to call me personally. My email is Hugh@jamesriverair.com. Please contact me ASAP.
Business response:
Dan, this is Hugh, the owner, I would love to look into this for you. I hate that you are not happy at this point and will certainly try to verify what you were quoted is correct and proper. My personal email is hugh@jamesriverair.com , if I can assist. We will be in touch.
Business response:
Hi Kristen, we are glad that your install went well. Lee is a great technician and even better person. We apologize for the inconvenience that you had with our office staff. We hope that you enjoy your A/C and stay cool! We would also like to thank you for taking the time to write a review. Have a great day!
Unfortunately I have not had a good experience with James river. I had them replace duct work, units etc in my house about a year ago. Every other month I’m calling them for the same problem (Rc wire disconnected). Frankly, I’m getting sick of it, I spent way to much to have to deal with issues considering it’s a new unit. I’ve asked for managers to call me and I get no calls. I’ve asked for them to take the nest thermostat out, I didn’t want that thermostat in the first place. So needless to stay, I’m waiting for them to co... read more
Quality & promptness of service
The service technician was knowledgeable and patient. He took time to explain the issue and remedy.
Frequently asked questions about Air Clean
How is Air Clean rated?
Air Clean has a 4.7 star rating with 328 reviews.
When is Air Clean open?
Air Clean is open now. It will close tomorrow at 5:30 a.m.
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