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Air Clean

4.7

About this business

James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air co... read more

Location details

1905 Westmoreland St, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:30 a.m.
Tue6:00 a.m. to 5:30 a.m.
Wed6:00 a.m. to 5:30 a.m.
Thu6:00 a.m. to 5:30 a.m.
Fri6:00 a.m. to 5:30 a.m.
Sat6:00 a.m. to 5:30 a.m.
Sun6:00 a.m. to 5:30 a.m.
4.7328 reviews
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Ryan Sanford Remax-Virginia's profile image
Ryan Sanford Remax-Virginia 
7 years ago

Hired to service HVAC. A/C still not working, the coils are filthy, foam insulation on low side supply line was never touched, and filter was so dirty that you couldn't see through it. Absolute fail and RIP off. 

Wanda Vincent Simicsak's profile image
Wanda Vincent Simicsak 
7 years ago

Tyler and Craig were very helpful and thorough. We appreciate the quick response to our call and need. Thanks again!! 

Business response:

We're glad you are happy! Thanks for taking the time to let us know. 

Dan Andrews's profile image
Dan Andrews 
7 years ago

Your HVAC technician, Erica, arrived promptly at her designated time this morning. She was very pleasant and courteous, and performed our PM Inspection like a true professional. This example of customer service is the main reason why we have chosen James River as our HVAC service provider for the last eleven plus years. 

Business response:

Hi Dan, we thank you for trusting us with your home services for eleven plus years. Here at James River Air customer service is our top priority. Thank you for your review. Have a great day! 😁 

Bonnie Savage Andrews's profile image
Bonnie Savage Andrews 
7 years ago

Erica came to do an annual check on our heat pump unit today. She was prompt and courteous and was here when we expected her. She answered all of our questions and seemed knowledgeable about the products. We were happy with her service and dependability. Thanks so much, Erica! 

Business response:

Hi Bonnie, we are glad that you were satisfied with the annual check performed by Erica. Customer satisfaction is our top priority. Thank you for your review. Have a great day! 😁 

Ryan Keith Fuller's profile image
Ryan Keith Fuller 
7 years ago

Nothing is worse than buying your first home, during the winter, and on the first warm day go to turn on your AC and have it blowing hot air. We search to find someone to come out and take a look, without breaking the bank. I called and set up an appointment for Thursday, May 10, 2018. We get a call this evening let us letting us know a technician is in the area and if were interested and available he would be willing to stop by tonight. David C. called us 30 minutes before he got here, he was respectful, helpful, and courte... read more

Business response:

Hi Ryan, we are always here to help our clients. Here at James River Air we like to make sure our clients are very satisfied with our services. Glad you have your AC back and now you can be cool. Thank you for your review. Have a great day! 😁 

Pamela McNeil's profile image
Pamela McNeil 
7 years ago

Our tech, Adrian Redding, was very knowledgeable & thoroughly check our units when he did our maintenance check. He was friendly & very respectful. He put on booties so he didn’t mess up my floors. He changed the filters for me & ask if you have any questions. He cleaned the outside units, asked about smoke detectors & carbon dioxide detectors which made me feel like they were looking out for me. He explained everything he did & I was more than satisfied with his service. I hope I get him for the next maintenance check. I de... read more

Business response:

Hi Pamela, we are so glad you were satisfied with our services. Here at James River Air our clients are our top priority. Thank you for your review. Have a great day! 😁 

Jd Webber's profile image
Jd Webber 
7 years ago

Huge thanks to everyone at James River Air. Your timing was spot-on with temperatures in the ‘90’s this week. Great service, very professional staff! Thank you! 

Frank Harvell's profile image
Frank Harvell 
7 years ago

They came out fast to check what was wrong with my air and gave a cheap estimate on how much it would be to fix it. They were real friendly and very knowledgeable about the problem and told me they could fix it this week. The company is really good working with people who know nothing about HVAC. 

Business response:

Hi Frank, here at James River Air we like to make sure we take care of our clients. You can call us at anytime and we will be there. Thank you for your review. Have a great day! 😁 

Teri Adams Wiltshire's profile image
Teri Adams Wiltshire 
7 years ago

Thank you for ALWAYS taking such excellent care of our home & my in-laws as well. We can't thank you enough for the dependable & honest service we always receive from your team. 

Business response:

Hi Teri Adams Wiltshire, we like to treat each and every customer like they are family. Here at James River Air we want to make sure everyone is satisfied. Thank you for your review and have a great day! 😁 

Frequently asked questions about Air Clean

How is Air Clean rated?

Air Clean has a 4.7 star rating with 328 reviews. 

When is Air Clean open?

Air Clean is open now. It will close tomorrow at 5:30 a.m.  

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