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Air Clean
- Heating & Air Conditioning/HVAC
- Richmond, VA
About this business
James River Air Conditioning was established in the Richmond community and was built on an entrepreneurial spirit that provides world- class service with all the warmth, spirit and conviction of a locally owned and operated business. This philosophy has kept us growing since 1967. Our Residential Department specializes in home comfort systems. We service and install air conditioners, heat pumps, mini-splits, furnaces, boilers, humidifiers, dehumidifiers, and air cleaners. We service all makes and models of heat pumps, air co... read more
Location details
1905 Westmoreland St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 a.m. | |
| Tue | 6:00 a.m. to 5:30 a.m. | |
| Wed | 6:00 a.m. to 5:30 a.m. | |
| Thu | 6:00 a.m. to 5:30 a.m. | |
| Fri | 6:00 a.m. to 5:30 a.m. | |
| Sat | 6:00 a.m. to 5:30 a.m. | |
| Sun | 6:00 a.m. to 5:30 a.m. |
Recommendeda customer for 10 years, I am always pleased with the ease and efficiency of service. This last service, the technician was meticulous and efficient and asked about issues I had concerning the system. When he uncovered an issue, he investigated the problem, found a solution and negotiated an appointment. He then followed up, and, I will have a resolution shortly. Service really is the key to success as a business and James River understands that.
Business response:
Hi Maureen, we are so glad that you were satisfied with the work of our tech, Alexander. We thank you for trusting us with your home services. Thank you for your review.
I had a great visit today from the HVAC technician D. Corey for my bi-annual maintenance contract. He was on time and called to advise that he was on his way. He was extremely throughout with his inspection of our aging system. Afterwards he explained the area of concern as well as showed me a picture on his phone. I appreciate the information that he gave me as well as explaining the IWAVE air purification unit that was suggested as future upgrades. I will continue to call on James River in the future.
Business response:
Thanks for the feedback and thanks for your business.
I had the best experience with James River tonight when my heat stopped working. J.D came out to my home and provided excellent customer service!! I was impressed and thankful for his knowledge and speedy repair!!
Business response:
Hi Anna, we are so glad that you were satisfied with the work of our tech, J.D. We thank you for trusting us with your home services. Thank you for your review
Don Corey was our representative today and he did just that, represented the company in a very positive light, with thorough technical service and exemplary customer service.
Business response:
Hi Michael, we are so glad that you were satisfied with the work of our tech, Don. We thank you for trusting us with your home services. Thank you for your review.
James River air honors the contract containing warranty. So good for them. The last two tech's, Kyle and Mike did an outstanding job locating the leak in my system. makes us feel safe when all will be finished thank you. Thanks to the staff for coordinating all the appointments. Well done. Hat, for Jean Wright.
Business response:
Hi Hat, we are so glad that everything went well and you were satisfied with the job of our techs. We are always here to help. Thank you for the recommendation!
The professionalism of your staff is underrated...every technician you send is courteous and helpful...Anthony and Caleb were just another continual example of why we love James River...thank you again for your service.
Business response:
Hi John, we are so glad that you were satisfied with the work of our techs, Anthony and Caleb. We thank you for trusting us with your home services. Thank you for your review.
First time was not fixed but second time did the trick. Fast response coming after I called! Overall really pleased with James River Air!!
Business response:
Hello Maggie, we are glad that you are satisfied with our services. We are always here to help. Thank you for your review.
Had my annual HVAC service. Tech Caleb was the best. Access to crawl space was a mess with all the rain. He did not rush through, explained everything completely.Very professional, knowledgeable and nice! Five stars
Business response:
Hello Dee Dee, we are glad that you are satisfied with our services. We are always here to help. Thank you for your review.
Technician had no idea how to fix our heating system, wasted 3 hours "diagnosing", and then left without fixing it...and tried to charge me $270 for NOT fixing it...The BBB and Hughie will be hearing from me soon..
Business response:
I am very sorry about your experience. I believe my team has spoken with you but I would also like to discuss this matter and attempt to make things right. My cell 305.9595.
Frequently asked questions about Air Clean
How is Air Clean rated?
Air Clean has a 4.7 star rating with 328 reviews.
When is Air Clean open?
Air Clean is open now. It will close at 5:30 a.m.
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