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The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more
280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States
Get directionsI’ve been with M.E. Flow since I moved here about five years ago. Their people are knowledgeable, professional, friendly and courteous! I feel better once they have been here twice a year to check on my systems, and let me know where I stand. I don’t worry about my heat giving out in the winter or my air conditioning giving out in the summer unexpectedly. M.E. Flow provides a great sense of relief and comfort!
Business response:
Thank you for sharing your experience with M.E. Flow! Your review brings a smile to everyone here! Have a great day!
John showed up on time, addressed our needs, explained the situation and gave us future advice, and was on his way! We will definitely use ME Flow again!
Business response:
Thank you for sharing your satisfaction for M.E. Flow and John! We look forward to serving you again! Have a great day!
Quick response to my plumbing emergency. Quickly identified problem and had it repaired in under an hour. Even delivered needed part not in repairman’s truck. Very professional from scheduling to the repair work!
Business response:
Bob, thank you for the great plumbing review! Chris will be happy to hear of your satisfaction!
M.E. Flow has been our HVAC company of choice for about 5 years. They have always been the best at everything they do. They go out of their way to assist us with the simplest tasks. As senior citizens, we appreciate their taking the time and effort to make our lives a little better and easier.
Business response:
Merry, thank you for this kind review and putting your trust in us! We greatly appreciate the opportunity to serve you! Have a wonderful day!!
Requested dispatch to diagnose why new hot water heater pilot kept going out. Appointment was confirmed, received confirmation once tech was on his way day of the appointment, tech arrived and indicated he could not touch/work on the heater because it was not installed by them??? Why not just let me know that upfront so I did not waste time? Called and spoke to manager who stated they did not want to be responsible if anything else stopped working down the line.
Business response:
It’s unfortunate that you are having troubles with your new water heater. Back in May we did give you a quote to replace the heater and you opted for the other company to save $500. We appreciate your calls for help, but this is a sticky situation one that could have consequences. We feel the plumbing manager, Mac, gave you the best advice and that is to call the county for the inspection on the permit. Mac gave you his cell phone and offered to help after the county does the inspection. We understand your frustration but re... read more
Fast, polite and efficient service. Highly recommended for your plumbing needs!
Business response:
Thank you for this fantastic plumbing review! Melvin will be delighted!
This is the 2nd time Mr. Truong N***** has came to my residence for my semi annual preventive maintenance. Excellent customer service and knowledgable ( even with my not so clear questions about HVAC) with information and recommendations, Mr. N*****'s advice is well heeded and when I do replace my unit, definitely ME Flow will be called. Thank you Mr. N***** and now I am ready for the forth coming hazy, hot and humid days of summer while taking in the AC in my house LOL.
Business response:
Lloyd, thank you for your kind review! Truong will be happy to hear of your satisfaction! Until next time...keep cool!
Previous owners of my house had an air conditioner installed onto the existing 28 year old duct work. I bought the house 5 years later. They previously had rodent problems and had insulation blown in 2 times to hide the problem and I didn't know it. I discovered I had rats and the insulation and duct work was disturbed by the trapping company. My whole house inside and out smelled musty and of rats! It was absolutely miserable living here and it made me sick. Hector at **** gave me a quote to replace the duct work. They were... read more
Great local company that delivers quality service with a smile consistently. They seem to price their services and products fairly hi – obviously, they need to make money but at the same time with them, I feel like I’m getting a good deal. The maintenance service plan is worth the money.
Business response:
Your review is great! It’s keeping a smile on all our faces!! Have a great day and thank you!
Advanced Air Home Services has a 4.8 star rating with 934 reviews.
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