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The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more
280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States
Get directionsVery courteous staff when scheduling the appointment. The technician was prompt and knowledgeable of the issue and he patiently walked us through our options. It’s a relief to have their number on the refrigerator!
Business response:
So happy to hear our magnet made it on your fridge! Moises will be delighted to hear of your satisfaction! We look forward to serving you again! Have a great day!
Excellent customer service and communication. Our technician, for the last 2 service calls, Jason, is very good, he is professional yet friendly and takes time to provide detail on the job at hand and recommendations. Overall, I’m very pleased with ME Flow and have used them for years for all my HVAC and plumbing needs.
Business response:
Thank you, John, for sharing your experience with M.E. Flow in Leesburg. Jason will be happy to hear of your satisfaction with his HVAC service. Thank you for choosing M.E. Flow! Have a great day!
Excellent service by ME Flow for my HVAC. Technician Percy was knowledgeable and courteous, and I appreciated the time he took with me on what needed to be done and pricing options. I will use them again!
Business response:
Thank you for reviewing the service provided by Percy. He will be delighted to hear of your satisfaction! We look forward to serving you again! Have a great day!
These Folks ROCK! I called ME Flow after two other techs from the Cinch Home Warranty Company came to my house this week and were not able to fix my AC. Victor came out, diagnosed the problem in minutes and knocked it out of the park. He showed up, was professional, showed me the issues and took time to explain what he was seeing and I could not be happier with the service! I am a fan of ME Flow and highly recommend them!
Business response:
Thanks for this GREAT review! Victor is AMAZING! We look forward to serving you again in the future. Your service agreement will do you well! Until next time...have a great day!
Always courteous, professional, fast, and efficient. We always receive an explanation of the work to be done beforehand as well as an inspection afterwards. All of our questions are answered to our satisfaction.
Business response:
John, thank you for sharing your satisfaction for our team members. We greatly appreciate your business and placing your trust in us for HVAC and plumbing! Your review will bring a smile to everyone here. Have a great day!
Matt was courteous, knowledgeable, and friendly. He explained the issue at hand and gave me options and pricing.
Business response:
Thank you for taking the time to review the service provided by Matt. Matt will be happy to hear of your satisfaction! We look forward to serving you in the future. Have a great day!
We needed to replace a garbage disposal in our second very small kitchen. I agreed to pay their $93.00 service call and did. However in questioning the total cost to replace the garbage disposal with the one they had on their truck that cost was well over $600. To provide our own disposal was $342.00. I was told they were very competitive in pricing and did not offer senior discounts. My husband is 84. We decided to take a quick trip to **** *****and brought a medium size disposal with installation for $225. This firm was re... read more
Business response:
We use a flat rate pricing system like most plumbing contractors in our area. Flat rate pricing allows us to present a price to our customers before doing a job. We also use high quality garbage disposals. I’m sorry we were not able to help you.
ME Flow responded quickly with a senior technician who diagnosed the issue, coordinated with the home office to coordinate resources, and set up the appointment to do the proper repairs. He explained everything in terms we could understand which provided us confidence that the repair will be done right!!
Business response:
Thank you for taking the time to review the plumbing service provided by Walter. It looks like the job will be finished tomorrow. Have a wonderful day!
Tech first asked if I had questions about what was to be completed; I liked that. I asked questions and answered. Service was completed and Tech explained things that I could do to maintain good care of the service addition. Tech was pleasant and professional. Of course, we will see if the service completed meets expectations for having the service provided.
Business response:
Phil, thank you for the 5 star HVAC review! Victor will be delighted to hear of your satisfaction! Have a great day!
Advanced Air Home Services has a 4.8 star rating with 934 reviews.
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