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ADT Solar
- Consumer Services
- Tempe, AZ
About this business
Location details
1258 W Southern Ave Suite 101-102, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
This is not a one star event because this place has harassed me with nine calls in one day. Apparently our phone numbers are on a list and they keep calling even when you have told them you are not interested. With this behavior you can be certain this is not a good business. This is aggressive attacks on people. Absolutely disgusting behavior and they actually think people want to do business with them.
***** S is our salesman he was efficient, elcellent salesman/consultant. Informative, helpful. No issues with sale or installation. ***************** was polite, professional and courteous. Installers were knowledgeable, Highly recommend them and the whole thing was great start to finish. Got a new roof and a new solar system.
terrible service after sale.System they installed power panel (circuit breaker)failed.They monitor your output but either failed to monitor or let me know system was not working.Did not know until power **** for almost 400 came.Slow service to repair.Power **** for 3 months was almost 1000.Asked for partial reimbursement and they declined.They did not tell me,I had to call and find out.They do not return phone calls.Feel like I'm dealing with a crooked used car dealer not a professional business
I purchased my solar panel in June of 2020 on the arrangement of trading my power **** for solar panels but had to sign a gulf power company agreement to pay their portion of the **** which the salesman told me several times it would only be 10 to 20 dollars a month and after 5 years ***** monthly payment so agreed. I have not seen a power **** under $100 and this summer $120 all summer. It is now October 23 2021 almost a year and a half later and just was informed yesterday after telling them I was going to the BBB they inf... read more
Sunpro is a great company to use for solar. They communicate me with me as my project progressed. Overall the experience was pleasant, better than most home improvement contractors. They guarantee my solar production and I see it already affecting my **** in a positive way.
I am filing a complaint for the following: 1. SunPro indicated that construction would begin in 90 days. It took them nearly five months to begin with the excuse that they were extremely busy. 2. Once the solar panels were installed, it took another 6-8 weeks for the electricians to do their work. 3. The project manager called and said that SunPro sent a request to the county inspector's office to perform and inspection for the electrical work. 4. After waiting for a reasonable time, I called the county office of constructio... read more
Sunpro Solar (according to what shows up on caller ID when they call), has been calling me REPEATEDLY from various phone numbers after I have told them numerous times to remove my phone number, and continue to block their calls. They even went so far to tell me they new my address, and when my husband answered one of their calls on my phone, he was cussed at and harassed! This is terrible!! I believe there's some sort of scamming going on and this harrasment needs to stop!
Business response:
Hello Mrs. ************ ********************,We are so very sorry to hear about the phone calls received. Our Client Solutions manager will immediately look into this matter, We do ask you please email ************************************ so we can remove your numbers from the database.Again, we do apologize on behalf of Sunpro Solar.Thank you.Client Solutions Team.
These people called me 2 times today I returned the call to see what they wanted and told me I may qualify to have free panels put on my home. I told them I already have panels and don't need the service the he asked me if I had batteries, which I said no. Then he said he would make an appointment which was fine. We hung up and they called back about 3 minutes later asking me for the inverter information and was getting upset because I gave him the info but not what he was looking for. I then told him if they couldn't get th... read more
Business response:
Hello ***** ** are terribly sorry to hear about your initial experience with Sunpro Solar. Our client solutions team would like to see what went wrong during the initial appointment setting process. Our Client Solutions will be reaching out.
I have had my ** solar panels for over a year now and can't be happier! Sunpro was great to work with from my project coordinator to the installers. We also used Buildpro for our roof and had a great experience. Highly recommended
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 1.9 star rating with 568 reviews.
When is ADT Solar open?
ADT Solar is open now. It will close at 8:00 p.m.
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