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Adp Screening and Selection Services
- Business Services
- Fort Collins, CO
About this business
Location details
301 Remington St, Fort Collins, CO, 80524, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In my honest opinion its all fraud at this point, still today the complaints/reviews haven't been resolved professionally. The plot is thicker now since nobody realizes they've partnered with certain staffing agencies who are basically stealing money from their employees by altering the rate of pay and then using a "back door" into said accounts of employees to get their own personal refund right out of the employees payroll, no matter the reason. Then said staffing agencies (partnered with ADP obviously) send out a false le... read more
I recently changed jobs and, as a result, needed COBRA coverage for the interim period between my old job ending and my new job's coverage kicking in. Lo and behold, weeks passed after I was officially removed from payroll (which, along with all my other benefits, was administered by ADP Totalsource) and nothing arrived, though I did find that my insurance was immediately listed as "expired" (in that, of course, they're fast). Towards the end of the month after I left my old job, I received - not my COBRA notice, which I had... read more
Business response:
Hello *********, I am sorry to hear of your experience. I would be happy to have a team leader review your concerns with COBRA and 401(K). To do so, please email me at ***********************@adp.com add Attention Pauline in the subject line. Please include your company's name, your full name and last 4 of your SSN, and your full contact information. Once I have this information, I can proceed. Thank you, Pauline ADP - Client Experience
There ok payroll. Just wish my Aline card had faster credit when come to fraud and disputes
Business response:
Hello ****, Thank you for your feedback, I will pass this along to our team at Aline. If you are still having an issue or have an unresolved dispute, please email your contact information, last 4 of the card, and details of the event and I will have a team member review it in detail. Please use ***************@adp.com Attention Pauline should you need to email me. Thank you, Pauline ADP - Client Experience
The worst user experience I've experienced in ages. I tried to sign up for insurance through my company and add my domestic partner. ADP's garbage software erased my partner and beneficiary then later, all of my insurance elections. How is this trash fire still in business.
Business response:
Hello ***, I'm sorry to hear about this situation and would be happy to have a team leader review this event. To do so, please provide your company's name, your direct contact information, and the last 4 of your SSN. Email this information to *******************************; adding my name to the subject line. Thank you, Pauline - ADP/Client Experience
ADP can not be trusted. They will allow anyone to make changes to the account. They will add and remove users without verifying any information. Will make changes based off doctored documents and fraudulent documents. Service and security protocols are terrible.
Business response:
Hello *****, We take the security of our clients very seriously and would like to have this reviewed by the appropriate team lead. To do so, please provide me with your company information, your contact information, and the specific details you are speaking of. Once I have this information, I can proceed. Thank you, Pauline – ADP/Client Experience
I have been dealing with an error caused by ADP since November 2018. I have called them several times to reverse amendments that I DID NOT request. On top of that, I was charged $400 for these amendments, once again that I did not request. So now, I need to either pay someone else to file amendments as ADP keeps failing to file amendments to reverse the first erroneous amendments. I've had 4-5 phone conversations and several email conversations to correct these with FALSE PROMISES. Two weeks ago, a customer service rep had e... read more
Business response:
Hello *******, I am sorry to hear of your experience and would be happy to have this reviewed by a team leader from your Service Center. Please confirm your company name and contact information so I can confirm your account, once I have this information I will have your concern escalated. Thank you, Pauline - ADP/Client Experience
DO NOT USE ADP FOR PAYROLL. I paid this company through the end of 2018 to process my payroll and handle all relevant tax filings. They took my money and literally gave me nothing in return. It was a business I was closing. They only filed through quarter 3 with the IRS even though they charged me for quarter 4. I had not issued any payroll since March 2018. The entire point of maintaining my account through the end of the year was so that I would get FULL SERVICE. Then they asked to charge me $250 more to complete the last ... read more
Business response:
***, We are sorry to hear of your experience and would be happy to have a team leader review your situation to see how we can assist you. Please provide your company information, contact number, and any specific information on the situation. Once I have this information I'll be happy to arrange an outreach to you. Thank you, Pauline ADP/Social Care
ADP, like so many other corporations these days, makes outlandish promises about what services it is able to provide. I honestly believe ADP's sales people are not unlike the representatives at Wells Fargo recently, in the realms of Sell! Sell! Sell! I am an independent contracting bookkeeper, and my client and I were told "ADP can do it all!" and "It shouldn't be a problem, we can find a work-around!" when it came to our two basic needs: Running a complicated and date sensitive Average Overtime Hourly to include bonuses, an... read more
Business response:
Hello, I am sorry to hear of your experience and would be happy to have a team leader review your concerns. To do so, please email your contact information, the client information, and a brief description of your issue or case number to the email provided. Please enter my name in the subject line. Thank you, Pauline - ADP/Social Care
With ADP having an average customer rating of 1 star, how can BBB have ADP rated as A+? I'd give them zero stars if I could. ADP has created my account with the incorrect SSN and after confirming my company has the correct SSN, ADP still has not corrected the issue for over 7 weeks. I am unable to view my pay stubs. When trying to submit a support ticket on ADP's website, their support form breaks on submit. ADP will only talk with you if you're interested in the sales dept. ADP is not accountable to the people their service... read more
Business response:
Hello *********, I am sorry to hear about this situation, I would be happy to have a team lead review your situation. To do so via email please provide your employer's name, your contact information, your log in, and last four of your SSN. Once I have this information, I'll be happy to proceed. Thank you, Pauline - ADP/Social Care
Frequently asked questions about Adp Screening and Selection Services
How is Adp Screening and Selection Services rated?
Adp Screening and Selection Services has a 1.1 star rating with 86 reviews.
When is Adp Screening and Selection Services open?
Adp Screening and Selection Services is closed now. It will open at 9:00 a.m.
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