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601 Copeland
- Apartments
- Tallahassee, FL
About this business
Going to college at Florida State University is extraordinary - live accordingly at 601 Copeland! Walk-to-class convenience. Tools that help you make the grade. And community events that keep you connected. All make 601 Copeland the premier student housing choice at Florida State University.Get the lifestyle you want with our fully furnished apartments featuring private bedroom and bathroom floor plans, 24-hour, state-of-the-art fitness center and Academic Success Center! Plus, our professional on-site management and staff d... read more
Location details
601 S Copeland St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Do your research before leasing here. They have multiple personal and class action lawsuits against them for their predatory contract and for violating labor laws. After a week of trying to get a hold of someone at American Campus, they finally contacted me and immediately the woman on the phone was rude and difficult to speak to. Before this, they were not answering the phones, my home location in Orlando refused to connect me with anyone, and the only way to email them was through the website that doesn't send you a confir... read more
Business response:
Hello Jessica, We are sorry to hear about your poor experience. We appreciate you living with us and calling an American Campus Community your home. I hope I can provide some insight and potential solutions for you with your lease agreement. It is surprising and disappointing to hear that you were unable to reach someone at American Campus and our community. I know our offices were staffed during normal business hours and voicemails are typically responded to within a standard 24-hour time frame. We were experiencing very hi... read more
Please dont rent from American Campus. This place dont deserve even one star. They love to rip off students and most staff are incompetent too. I forgot that the move out date is August 2nd, 2020. I was not able to move out on time. I moved out 2 days after. They charged $200/day fee so that would be $400 for two days. Please please please students and parents stay away from this heartless apartment company. They are selfish and greedy. Im praying for Justice for all the renters being scammed from this apartment company.
Business response:
Jaja, We're sorry to hear of your issue with move out and the lease expiration date. Could you please provide the name and location of the property where you were residing? Thank you, Customer Service Dept.
If you signed a room lease with American Campus Communities before the global pandemic changed your plans and you can’t make any use of the room now, ACC will not let you out of the lease. If that’s your situation, please join the group https://tinyurl.com/y6chovmx for next steps. They sell these rooms as ideal for university students with common spaces & amenities, which are not usable without risking COVID-19. In other words, the product is no longer the same as the product that was sold. ACC admits as much, as they ask ev... read more
Business response:
Please join **************************** *** **** *****
Agree w/ posts below that ACC is a sham. Not only did they refuse to return email/calls and discuss any refunds, I found my daughters dorm unlivable with water damage when we came to move her out. Leaking pipes in the walls were draining out through her room into the hallway with an unbearable smell. Maintenance had been there and had a bunch of fans running. Basically, I payed 3 months for an unlivable room, a dormant parking spot & meals we never ate. American Campus sucks!
Business response:
Dear Mr. *******, Thank you for reaching out with your concerns. After looking into the matter, it appears that On Call Maintenance arrived and assessed the situation on the same day it was reported. Management walked all units the week of April 13th and there was no evidence of a leak at that time. After installing the fans to help dry out the moisture, our maintenance staff cut out the wet portions of the wall and found that an interior pipe had begun to leak. The pipe has since been repaired and the drying process is almo... read more
Couldn’t pay rent for last month due to covid they placed an hold in my account saying couldn’t register for classes until it was payed. They dont care about the students they only care about money and getting rent. Why even interfere with school when your are an apartment company there is a pandemic going on and people need time to pay rent. Also i called the office and got no help they said it was company policy terrible service don’t lease from them!
Business response:
Our company continues to act in good faith – working with every student and family suffering financial hardship on a case-by-case basis to ensure our residents continue to have a home and complete their online instruction in an academically-oriented environment. For the month of April and May there were no late fees billed, no online payment fees and no financial evictions. Also, there were no negative impacts to the credit reports of those suffering financial hardships related to the COVID-19 pandemic who were unable to mak... read more
I completely echo Molly’s review below......ACC is operated as a “de facto” dorm. But unlike a dorm, they are not offering any refunds due to the COVID-19 pandemic. Be careful before you sign the lease....... it is 26 pages long and is NOT CANCELLABLE!
Business response:
Hello Mr. ******, Thank you for reaching out. We know that this is an uncertain time for everyone and understand your concern. Like most student housing properties, we do not have a cancellation or early termination option in our lease agreement because we lease for a specific term based on the academic calendar. The lease is a binding contract, and although we understand there may be extenuating circumstances, the contract will need to remain as it is. Although we understand the university has put recommendations in place f... read more
Do NOT let your college student rent with this heartless company! During this global crisis, when students have been asked to move home and shelter with their families, American Campus refuses to let these students out of their leases. They are an extremely large company that could easily absorb the cost of a few months rent but instead, they continue to charge these kids and their struggling families. Millions of people are out of work and have no way to pay their bills. This company says that they will work with families t... read more
Business response:
Hello, We know that this is an uncertain time for everyone and understand the concerns that our residents may be experiencing. Like most student housing properties, we do not have a cancellation or early termination option in our lease agreement because we lease for a specific term based on the academic calendar. The lease is a binding contract, and although we understand there may be extenuating circumstances, the contract will need to remain as it is. Although we understand the university has put recommendations in place f... read more
O stars. I have nothing positive to say as a parent of two children who live in a Richmond location. I feel like this is simply a money making scam, taking advantage of young people. This conglomerate does not honor the leasing contract. This company has found an easy group to take advantage of: young adults who lack the real world experience to speak up demand working elevators, etc. Shameful. I hope this helps others make a better decision when considering housing for your children.
Business response:
Hello, We apologize for the inconvenience of the elevator being broken. We are currently under a preventative maintenance agreement for our elevator to help prevent such breakdowns. We are working diligently with our elevator vendor to correct this issue as fast as we can. There have been multiple parts that have broken on the elevator throughout the year causing the elevator to be down multiple times. As soon as we are aware that the elevator is down, we make contact with our vendor and push for the elevator to be repaired ... read more
I moved into one of their communities 12 days ago in hopes to focus on the two years I have just committed to the University of Texas. Yesterday, I went into their Austin headquarters to infer as to what the requirements would be to renew my lease, in hopes I could secure a living space for the entirety of my college career. I was informed that my apartment had been leased to someone else, in 12 days, and in order to secure another unit of equal furnishings there would be a raise on the monthly rate by $200. I am now in my 1... read more
Business response:
Hi Matthew, thank you for reaching out. We apologize for the frustrations that you have been having. Austin’s leasing season begins in October, so while you recently moved into our community for a short-term lease, this unit has been available for lease since October 2019. We understand this is much earlier than most markets, however, your particular unit has been leased since then. One of the best parts about The Block is that we have 8 different locations and 155 floor plans! We are confident we are able to find an availab... read more
Frequently asked questions about 601 Copeland
How is 601 Copeland rated?
601 Copeland has a 3.9 star rating with 301 reviews.
When is 601 Copeland open?
601 Copeland is open now. It will close at 5:00 p.m.
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