601 Copeland

Sylvia W 

on BBB

2 years ago

Predatory practices on students -- my son had to live with water and mold for several months before we finally got someone out there after many many calls. There was a leak in the bathroom. Later on that year there was a leak in the roof which damaged his desk and chair, no accountability and no fix. He decided naturally to leave and not renew. Now they hit us with more bills and some fee for moving out on the last day he was permitted in the room. 

Sylvia W 

on BBB

2 years ago

Predatory practices on students -- my son had to live with water and mold for several months before we finally got someone out there after many many calls. There was a leak in the bathroom. Later on that year there was a leak in the roof which damaged his desk and chair, no accountability and no fix. He decided naturally to leave and not renew. Now they hit us with more bills and some fee for moving out on the last day he was permitted in the room. 

Sylvia W 

on BBB

2 years ago

Predatory practices on students -- my son had to live with water and mold for several months before we finally got someone out there after many many calls. There was a leak in the bathroom. Later on that year there was a leak in the roof which damaged his desk and chair, no accountability and no fix. He decided naturally to leave and not renew. Now they hit us with more bills and some fee for moving out on the last day he was permitted in the room. 

Upset C 

on BBB

2 years ago

We are a sec 8 family with a mentally and physically disabled senior, the manager held an apt at (Westwood apt Sacramento) and took 90 DAYS to fill out a simple fasa online and RESPOND on time, that’s all that had to be done! We paid 250$ to hold an apt!! I had to physically walk in to get any type of answers as I called 156 times in an afternoon not one return call! Finally after we are on our LAST WEEK at our old place they tell us “ I don’t have time to do your application anymore your constant checking in is too much you... read more

James B 

on BBB

2 years ago

I am a new resident at Waterford at Southlands, less than a month. They require residents to do a full move in checklist. I do not have a problem with this other than what the resident is doing is basically an inspection of what has been done to the apartment before move on, because the management can't be bothered. I asked how specific I needed to be and I was told very specific. Patchwork painting was done. Manager informed me that they paid a third party contractor to do a full painting of apartment. It was never checked.... read more

Volha L 

on BBB

2 years ago

I’ve lived in Youngstown Flats , Seattle for the past 7 years . I’ve never had any issues and I’ve always paid my rent on time . When Greystar took over Youngstown Flats , I’ve found they had raised my rent by %65 WITH NO WARNING. Its illegal in Seattle. If the rent is raised by at least %10 , the property management needs to inform the tenant 180 days in advance . I had 0 days notice . My rent rise from $1520 to $2349 WITH NO WARNING! My unit is income based , too so there limits they can the rent up . 

Erica M 

on BBB

2 years ago

They are allowing infestations of bed bugs in their communities 

JENNI M 

on BBB

2 years ago

1) They unlawfully entered my apartment without my consent (office manager/maintenance worker/3rd party entity doing apartment checks) while I was home in my t-shirt and underwear - I had to yell at the maintenance worker to get out of my apartment in order for him to get out. When I saw him around the ground he would smirk as if it were funny. I called the leasing office to speak with the assistant manager - never received call back. Called Corporate Greystar- left numerous messages, no call back. 2) Worker/Employee from Gr... read more

Melissa C 

on BBB

2 years ago

My family moved in February 2022, the apartment was disgusting, never cleaned, mold in the toliet that took 2 months to even replace. When we signed our lease we liked that it had a no marijuana addendum. However for the year and a half we lived there our neighbors were constantly smoking marijuana to the point it was affecting mine and my husband's health. We broke our lease stating the breach of contract for the marijuana and other issues like maintenance, and the entry gate not being fixed in a timely manner which lead to... read more