601 Copeland

catherine n 

on BBB

2 years ago

Horrible company! Totally neglect of the properties that they manage! 

David F 

on BBB

2 years ago

My family and I endured a deeply troubling experience at Sawyer Heights Lofts in Houston TX, having been subjected to two robberies within a week, which left us feeling extremely unsafe. Moreover, one of our cars had been broken into in the parking garage, and our next-door neighbor's car was broken into four times in less than six months. Despite our repeated complaints, management has shown zero interest in addressing these critical security issues. A back door facing a homeless camp just a few feet from the building has b... read more

Samantha B. 

on BBB

2 years ago

Our washer began to smell like sewer and ruined a bunch of our clothes. I had notified the leasing office about this issue on September 1st and had to remind them again on the 11th before anyone came to fix it. Our fire alarm battery dies every 6 days, and is so sensitive that it will go off if we toast bread as well as just simply turning on the oven. Maintenance keeps telling us that they “ordered us a new one” but nothing has ever come of that. Our dishwasher has always had black mold in it. I have gotten on my hands and ... read more

Claudia V 

on BBB

2 years ago

I live in these apartments for already a year and two months. Since the 12th of this month, September, I informed the office about an underground water leak in my apartment, and until today I have not had any response about this issue. Closet has water all over the floor and all my clothes are soak wet. My mother sleep and fall on the floor. And the apartment office has not reached out to me for already six days since my report. The smell of mold is noticeable, and is already affecting my kids health. 

Xi Y 

on BBB

2 years ago

I have lived here for a year. The lease was canceled in August of this year. I was charged for toilet cleaning after I quit the rental, which was unreasonable. I did a thorough cleaning before I moved out. I contacted the administration to find out about the charge, but I didn't get any reply. The charge is displayed directly in my account without any notice. 

Xi Y 

on BBB

2 years ago

I have lived here for a year. The lease was canceled in August of this year. I was charged for toilet cleaning after I quit the rental, which was unreasonable. I did a thorough cleaning before I moved out. I contacted the administration to find out about the charge, but I didn't get any reply. The charge is displayed directly in my account without any notice. 

Xi Y 

on BBB

2 years ago

I have lived here for a year. The lease was canceled in August of this year. I was charged for toilet cleaning after I quit the rental, which was unreasonable. I did a thorough cleaning before I moved out. I contacted the administration to find out about the charge, but I didn't get any reply. The charge is displayed directly in my account without any notice. 

Xi Y 

on BBB

2 years ago

I have lived here for a year. The lease was canceled in August of this year. I was charged for toilet cleaning after I quit the rental, which was unreasonable. I did a thorough cleaning before I moved out. I contacted the administration to find out about the charge, but I didn't get any reply. The charge is displayed directly in my account without any notice. 

Sylvia W 

on BBB

2 years ago

Predatory practices on students -- my son had to live with water and mold for several months before we finally got someone out there after many many calls. There was a leak in the bathroom. Later on that year there was a leak in the roof which damaged his desk and chair, no accountability and no fix. He decided naturally to leave and not renew. Now they hit us with more bills and some fee for moving out on the last day he was permitted in the room.