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518 Auto Sales
- Used Car Dealers
- Norfolk, VA
About this business
518 Auto Sales is your local dealership that cares. We have been in the Norfolk area for quite some time now, and we love providing our friends and neighbors with the vehicles that they need. We want you to feel right at home when you come to our dealership, and we will always greet you with a friendly smile. We take the time to make sure that you get everything you need. 518 Auto Sales is a no pressure dealership. Sit back, relax, and let us do the work. We will find you the perfect vehicle at the perfect price. On this pag... read more
Location details
Parking lot, 6950 North Military Highway, Norfolk, VA, 23518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Received email telling me vehicle was sold.
Business response:
Thank you so much for the great review.
Even though we weren’t able to come to an agreement on the vehicle, my exchanges with their sales representative were very cordial and they were responsive to my inquiries.
Business response:
Hey Joe my name is Mike Dalton and I am one of the owners at 518 Auto Sales. I wanted to first thank you for the great review but also to see of there is anything that I can do to make a deal with you. Please feel free to call me at 757-724-2143 thank you have a great day.
I contacted the dealer thru Email advising them I was interested in an automatic and the vehicle I was looking at was manual. But I was happy the dealer got back in touch with me promptly.
Business response:
Thank you so much for the great review. If there was anything we could've done differently to deserve a 5 star rating please feel free to reach out to Nakiah are customer service manager at 757-309-6011 thank you have a great day.
I have called 5 time in two weeks and I have not received any calls back. They keep telling me there waiting on financing from the bank, and I know it doesn't take long. They are not professional, and I will not look at another car they have.
Business response:
Hey Kenneth my name is Mike and I am one of the owners here at 518 Auto Sales. I apologize about not having heard back from anyone. I do believe though are finance dept has been trying to get ahold of you regarding your application but they have had no luck. Unfortunately at this time we are unable to obtain financing for you based off of previous credit history. Feel free to call me at 757-724-2143 thank you and look forward to speaking with you.
Good customer service
Business response:
Thank you so much for the great review. Please feel free to schedule any service needs by contacting 757-518-1100 and asking for one of are service managers Jasen or Mike.
Well there was a misunderstanding in the way some statements were said to me that I took the wrong way. Let me first say sorry about this to the dude. After they actually explained it seeing what they meant I made a rash rating that wasn't accurate. Fact is Mike D and the fellas are a solid group at 518. So solid that I will be buying my next car from them. My experience I had with him was a very good one. No over the top talking or crapola that lots of dealers are now a days. Talking the talk but not being able to back it. ... read more
Business response:
Thank you so much for the great review. Please feel free to schedule any service needs by contacting 757-518-1100 and asking for one of are service managers Jasen or Mike.
Well my experience wasn't good. They should tell people up front they sell the cars " as is" but you can "Buy" a warrenty. When I found that out I got off the phone quickly. Most places give you at least 90days trans and engine. And this place wants you to purchase this? Nah. Not gonna fool with them. Sounds like they have tricks up the sleeves. Lol
Business response:
Hey Maurice my name is Mike Dalton and I am one of the owners at 518 Auto Sales. I apologize that you feel this way and didn't give us an opportunity as the vehicle you inquired on must have been a 2009 with over 120k or older. What it sounds like is we did tell you that the vehicle did not come with a warranty and that extended warranties were available for it. No tricks up sleeves but would like to speak with you to go over what I may be able to offer you. Please feel free to call me at 757-724-2143
Just wonderful
Frequently asked questions about 518 Auto Sales
How is 518 Auto Sales rated?
518 Auto Sales has a 4 star rating with 1,576 reviews.
When is 518 Auto Sales open?
518 Auto Sales is closed now. It will open tomorrow at 12:00 p.m.
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