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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Our experiences at Discover Hyundai have been nothing short of OUTSTANDING! Tim Hodder and his team of professionals truly personify the words CUSTOMER CARE & SERVICE! Tim has ALWAYS displayed a positive upbeat attitude, which is present throughout! We challenge any prospective car buyers, or interested parties to visit this dealership! We are confident that the Discover Team will definitely meet and exceed any and all expectations! The "family" atmosphere, attention to detail, and excellent service, make our visits more tha... read more
Business response:
As you may know our Discover Hyundai Service Team has for 12 months running been awarded the banner as the number 1 customer satisfaction dealer in the state of Arizona. That is quite an accomplishment by the entire team but Tim is truly the leader in efforts. We appreciate your comments and know that they are written as a result of the organizational efforts and the personal touch that we try to convey. Again we do truly appreciate your business and continued patronage. Frank Yaconis Owner/GM
Ric was extremely helpful in allowing us to test drive the car multiple times. The individuals involved in the purchase were very nice and accommodating, from the Parts Manager we met to the person that showed us the vehicle, the Finance person and management. Thanks for spending the time with us.
Business response:
Thank you for your comments and thank you for purchasing your new Hyundai from Discover Hyundai. Our team works diligently every day to earn your business and to insure your satisfaction with your treatment on every visit. With professionals like Doug and Ric you can see it is truly a team effort here. We look forward to meeting you on your future visits to our dealership and again thank you for joining the Discover Hyundai family. Frank Yaconis Owner/GM
If your looking for a great car and don't want pressure from your typical car sales person then you have to come to Discover and see Mike Smith. No pressure just great customer service. He will find the right car for you that will fit in your budget. He did for me. Thanks Mike Smith for the great customer service.
Business response:
Thank you for purchasing from Discover Hyundai and thank you for your nice comments. Mike Smith is a professional and he works hard every day for his customers and to insure your satisfaction. We look forward to assisting you with your service needs in the future. Again thanks for joining the Discover Hyundai family and please have a great HyunDAY Frank Yaconis Owner/GM
Run Dont Walk!! Waste of Time! I started with a nice Run Dont Walk!! Waste of Time! I started with a nice enough saleman- Ron K however the day I was going to purchase a car the manager told me it would be at least a 2 hour wait before I could meet with finance. And this was after already waiting for a half an hour. The next day I was left a vm from Brad in finance requesting that I call him right away to discuss some "great financing" he found. When I called him back he had me on speaker phone and refused to give me any inf... read more
Business response:
My name is Frank Yaconis and we have not met. I am the owner of Discover Hyundai and I am sorry for the way you perceived how you were treated at our dealership. Having said that no business is perfect. Unfortunately the day before you visited our store we had a finance team member quit without notice which is what caused the delays that you were told about. That is not an excuse but simply a statement of fact. Business was brisk and unfortunately when you are shorthanded delays in the process can result and tempers sometime... read more
Mike made the experience of "shopping" very pleasant, no pressure, easy communications he's such a friendly guy. Decision was made before the final offer on the lease - I shopped them against another local competitor, Mike ended up beating the other guys price by over $300 so that was good too! Frank made the leasing process very easy and quick, the wife and I had already had a long day at a fundraiser, so that was very appreciated. EVERYONE that we spoke to was very kind and courteous. Best new car experience I've ever had ... read more
Business response:
Thanks you so much for your kind words and thanks for choosing Discover Hyundai for you new car purchase. Mike is a true professional who will always work for your best interest and to insure your satisfaction with the buying experience. We look forward to servicing your vehicle needs as your car reaches each service milestone through our award winning service department. Again thank you for joining the Discover Hyundai family and please enjoy the new ride. Frank Yaconis Owner/GM
I would defenitly recommend this dealership. They gave me a great deal and worked with me my needs. They took the time and effort to break down each part of the car buying and leasing process. This was my first time leasing a car and they made it so easy. I will be going back here for my future buys. I went to other dealerships and they come no where need the customer service that I recieved here. If your former military I say go here and they will make a great deal with you. Semper Fi.
Business response:
Thank you very much for your kind words and thank you for your purchase from Discover Hyundai. We look forward to servicing your vehicle needs in the future with our award winning service department. Needless to say, you dealt with a former Marine in Frank Palmisano and it sounds like you hit it off well. Please keep April 14th open for our next Discover Hyundai Customer Appreciation Party. I hope to see you there. Frank Yaconis Owner/GM
John and Ric were both very helpful. They gave me a fair price for my trade in and new car price. The team is friendly and very welcoming. When I first went in to test drive a few weeks before my purchase, John was not pushy at all. The staff must know that if they give people attention but don't harrass them that they will come back and do business with them. The friendly staff was efficient and had everything covered, explaining every possible detail to their clients and the sales manager was not pushy either.
Business response:
Thank you for your purchase and thank you for your comments. Ric and John are both professionals who work to insure that you purchase the right car and for the best possible price. Please keep April 14th open for the next Discover Hyundai Customer Appreciation Party. I hope to meet you there. Thanks again for your purchase and enjoy the new ride!! Frank Yaconis Owner/GM
I would recommend this dealer ship to anyone. I found the people at Discover Hyundai to be very friend, helpful and enjoying what they do. I walk throught of the new vehicle was wonderful. Again,the people were very knowledgeable. I was not necessary happy with the Finance department.
Business response:
Earl Thank you for your comments and thank you for your purchase from Discover Hyundai. Ric is a true professional who works hard to earn your business and to insure that you are satisfied with your purchase. Reading your comments about finance please feel free to call me direct at 480-247-1700 if I can address any issue that you might feel the need to discuss. Please keep April 14th open for our next Discover Hyundai Customer Appreciation Party. I hope to meet you there. Again thank you for your purchase and welcome to the ... read more
I had the absolute pleasure of buying my new Santa Fe from Discover Hyundai. I knew exactly what I exactly wanted in trim, color and features and used the internet to research dealers in my area. I put out several inquiries and Ric Anderson was the most courteous, professional sales associate I heard from. He followed up consistantly and and was persistant in a GOOD way...never pushy. I had dealerships take more time telling me why they couldn't get me the car I wanted. Ric made it happen. Everyone at the dealership was so h... read more
Business response:
Any time a customer's comments include the words "the best car buying experience I have ever had" it makes me feel great. That simply means we have achieved our two main goals (1) Selling you the car you want and need (2) providing you with great customer service. Anyways thank you very much for your kind word and thank you for purchasing from Discover Hyundai. I will also promise you that after your service comments we will not disappoint as our Service Department is #1 in Arizona for customer satisfaction!! Also please kee... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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