This profile has been claimed by the business owner or representative.
13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I recently took my 2011 Hyundai Sonata in to Discover Hyundai’s service center in Scottsdale, AZ for a scheduled 6000 mile service and checkup. As per usual, I ran into the smiling face and personality of Tim Hodder. He emerged from his office with a big smile and friendly greeting which included a handshake, followed by telling me “Good morning Mr. Smith, how are you today?” We exchanged a few pleasantries and then Tim did a quick walk around my car and checked the mileage. He next indicated that my car would be ready in ab... read more
Business response:
Lyman As always we look forward to seeing you and enjoy chatting. Needless to say, thank you for your business and loyalty and thank you for your great compliments. Hope all is well with your brother. We look forward to seeing you for our July 21st Customer Appreciation Party. Frank Yaconis Owner/GM
Going to Discover Hyundai is like going home for Christmas. You get to see the whole family and you go home with a great big smile on your face. Your car is as clean and shiny as when you bought it and if you go for dinner, you might get a few presents too. To my wife and I, Tim Hodder is our Santa Claus. He absolutely personifies the description of a what a service oriented employee should be. He takes such good care of our beautiful 2011 Sonata Limited you would think that he owned it. The entire service department is terr... read more
Business response:
Burt and Nancy Thanks for your continued loyalty to Discover Hyundai and thanks for your amazing words about Tim Hodder. I agree with you he is the best and we are lucky to have him at Discover Hyundai. I would say we look forward to seeing you on your next visit but it sounds like you look forward to coming here even more. Thanks again and let me know if there is anything we can do for you. Frank Yaconis Owner/GM
Ric was extremely knowledgeable and helpful throughout the entire process. He made a great effort in accommodating each of my scenarios and I never felt like I was under pressure.
Business response:
Thank you for your purchase from Discover Hyundai and thank you for your comments. Ric is the consummate professional and is the true definition of consultant instead of salesman. Our goal is your satisfaction with your purchase and your experience at Discover Hyundai so we truly say thanks for the kind words. Please try to attend the next Discover Hyundai Customer Appreciation Party on July 21st. It promises to fun, entertaining and information and there will be great food to boot!! Hope to see you there. Again thanks for j... read more
Always feel like a VIP when taking my car into the Discover Hyundai Service Dept. Tim is a pleasure to deal with, and makes sure everything is just right with my car, so I can enjoy just driving it. Thanks for another great visit!
Business response:
Every day is VIP day at Discover Hyundai. Thank you for your comments and thank your for your continued loyalty and patronage of Discover Hyundai. Our goal is simply to make your experience one that you will want to tell you friends about in a positive way. Tim is the best and your words say it all. Thank you and please plan to come to our next Customer Appreciation Party on July 21st. Hope to see you there. Frank Yaconis Owner/GM
Top notch dealer! Sales and Service department are courteous, honest and knowledgeable. Tim always takes the time explain service concerns or questions. Sales staff isn't pushy and has a lot of integrity.
Business response:
Thank you for your comments and thank you for choosing to do business with Discover Hyundai. You are part of the family and we are glad you are happy with the sales experience and the service process. We strive to be the best and your comments will help to inspire us to even higher goals. Thanks again for being part of the Discover Hyundai family and please try to make it to our next Discover Hyundai Customer Appreciation Party on July 21st5. Frank Yaconis Owner/GM
I purchased my Genesis Coupe in July of 2010. For the purchase I worked with Frank Palmisano, Ron K and Muzzy. The sales team did a great job getting me the car I wanted - it took about 3 weeks for it to arrive and for that period they loaned me a new Santa Fe to have something to drive around in (I had sold my previous car on Craigslist). I have had my car serviced 4 times since the purchase and worked witrh Tim each time. He has given me a sense of trust and confidence in what he recommends and has always provided quick an... read more
Business response:
Dave Thanks for your kind works of praise. From Muzzy to Frank P. to Tim our goal is real simply--your total satisfaction with the experience at Discover Hyundai. Tim is in my opinion the best service adviser in this town and we are very glad to have him at Discover Hyundai. one question--have you joined the Genesis club?? If not please go to www.azgcc.com and register for it. It is going to be a great club focused solely on Genesis owners like yourself. Frank Yaconis Owner/GM
I purchased a 2007 Hyundai Santa Fe, and a 2008 Santa Fe Limited for my wife at the Scottsdale Hyundai on Haydon Road. After they closed I took my cars to another dealer that was recommended by Hyundai. I was very unhappy with the other dealers service. I was having thoughts about trading both cars in on a different brand. Then I found out that Discover Hyundai was opening just down from the previous location on Haydon. The first time I took my car there I met Tim Hodder. He greeted me immediately upon my arrival, looked up ... read more
Business response:
Thank you for your loyalty to Discover Hyundai and we are glad you decided to give us a chance and not another brand. Our goal in sales and service is to do it just a little better than everyone else and to make sure you feel as you should, a part of the Discover Hyundai family. From Tim to Frank P. and everyone in between we thank you for allowing us to be a part of your automotive experience with your new Hyundai(s). Please try to make it to our next Discover Hyundai Customer Appreciation Party of July 21st. We would love ... read more
I am always thrilled to make a visit to your dealership for good advice and help with our Hyundai Sante Fe. We will purchase another and just today told some friends of ours that live in Central Phoenix that yours is the best dealership we have ever visited and they are considering a purchase from you in the next few months. Tim Hodder and Beth Anne are really tremendous in your service department. I know I will get all the facts before any work is started and also that the work by your service personnel will do it right. Th... read more
Business response:
WE LOVE REFERRALS---thank you for that. More importantly thank you for your great comments and thank you for your loyalty to Discover Hyundai. It is through the words of customers like you that we drive ourselves every day to do just a little more. Needless to say as with any organization that deals with the public people are your most important asset. Bethanne and Tim are two shining examples of what makes Discover Hyundai a great place to do business. Thanks again for your loyalty and please try to make it to our next Disc... read more
The guys were great to work with & were very nice. They are very proud of their service dept that had won a Hyundai award. The owners of the Dealership even stepped in to congradulate us on buying the new car. That was a personal touch I had not seen before.
Business response:
Thank you for your comments and thank you for purchasing your new vehicle from Discover Hyundai. Needless to say I am going even one step further than you mention in your note. A personal thank you from the owner and now a personal message of thanks. We at Discover Hyundai will always try to go a step farther for our customers. Please plan to attend our next customer appreciation party which will be held on Thursday July 21st. These are always fun and entertaining with great information for you on your new Hyundai. Hope to s... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
Browse nearby in Plano, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com