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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Tim Hodder, of the Service Department at Discover Hyundai, is absolutely tops in our book for prompt, courteous service, thrown in with a great sprinkling of humor. We especially appreciate the fact that he tells us in very thorough terms what is needed and, most imporantly, when. Tim advised us a few months ago of brake pads that were wearing on our Hyundai, but that they still had XX amount of surface, and would not have to be replaced for a couple thousand miles. He also told us what to look for that would signal the need... read more
Business response:
Let's see--Tim Hodder the comedian. I always thought it was kind of funny how he talks to me as the owner but I just chose to ignore it. I guess I will have to listen more closely in the future. On a serious note, thanks for being a loyal Discover Hyundai customer and thanks for your great comments. Needless to say people are always a company's biggest asset and Tim, to me, is one of our most valuable. We look forward to seeing you again in the future and thank you for your loyalty to Tim and Discover Hyundai Frank Yaconis O... read more
I usually hate going to get my car fixed but Tim and the Discover Team have made it a pleasant experience. Tim always greets me and keeps me informed on everything that is going on with my Santa Fe and it is always ready on time. I have never had to wait an extra day to get it back like I had to at another dealership. I love that it gets cleaned too and it always looks better than when I drop it off. Overall, it has been trouble free and I have only had to take it in for routine maintenance and very minor things. I can't wai... read more
Business response:
It always amazes me how loyal our customers are to their vehicles, especially Santa Fe and how loyal they are to Tim Hodder. He is amazing. Thanks for your comments and needless to say we are ready when you are to put you into a brand new Hyundai Santa Fe. In the meantime Tim will continue to keep your car maintained and running well for you. Thanks for being a great Discover Hyundai customer and we look forward to seeing you again in the future. Frank Yaconis Owner/GM
In my lifetime I have purchesed numerous vehicles, and I want to say this was the easiest ever. From the time I walked in, to the time I left. My first impression was when I pulled into the parking lot, I didn't have a salesman crawling down my back, Steve gave me time to relax, and then approach him for my needs. I would strongly recommend this dealership to anyone who asks.
Business response:
Thank you for your great comments and thank you for purchaing your new vehicle from Discover Hyundai. Steve and Alex are two of our newest additions to our team and they have quickly made a great impression of always putting the needs of our customers first. We pride ourselves on not being high pressure and of insuring that we meet the needs of our customers. Thanks again for joining the Discover family and we look forward to seeing again in the future. Frank Yaconis Owner/GM
I have so far have only enjoyed the service department of Discover Hyundai. I have been to several service departments and never had the great experience I have had at Discover Hyundai. Tim Hodder has always stepped up above and beyond my needs. From a noise I was worried about on my Santa Fe to a simple oil change. When I had the noise issue Tim ran my Santa Fe though all the tests and also had it run next to a Santa Fe with the same miles and same year to compare the noise. Each time I have our Santa Fe serviced we receive... read more
Business response:
Wow, thanks for the great comments and thank you for servicing your Hyundai at Discover. Tim, simply put is the best service advisor I have had the pleasure of knowing. He works hard to understand your issues and even harder to make sure they are taken care of quickly and on the first visit. Thanks again and we look forward to seeing you on your next visit. Frank Yaconis Owner/GM
No pressure sales made the process of buying our new car a great experience. I will be going back to the dealership in the future and will recommend them to all of our family and friends.
Business response:
Thank you for your comments and thank you for purchasing your new Hyundai from Discover Hyundai. Steve is a new member of our team and I am proud to call him part of the family. He is professional and works hard to insure your total satisfaction. Thanks again for joining the Discover family and please enjoy the new ride. Frank Yaconis Owner/GM
I was very pleased with my new car purchase. The dealership was very busy the day I came to test drive an Elantra; however, I was given prompt attention. Mike Smith was the salesman I worked with. He was very patient with me and extremely helpful. His customer service was superior. Thank you for a very pleasant car buying experience!
Business response:
Thank you for your comments and thank you for your purchase from Discover Hyundai. Our whole team strive to make every experience smooth and efficient at our dealership. Mike is a true professional who is dedicated to making sure your needs are met and his follow up is perfect. Thanks again for joining the Discover Hyundai family and we look forward to seeing you on future visits to our dealership, Frank Yaconis Owner/GM
I can't thank you enough for all the help and care you extend to me and getting a fair price for my car and being able to get the Jag! I get nothing but great comments on it from it's you and how lucky and I say that is because of Ric the sales man who took care of me. Ed from the service center that Ric took me to about a wheel problem drove it and heard the same and set me up with an appt to take care of it. I didn't understand the alarm and he put me with Brad to talk to and he fixed that for me. I'm just so happy that yo... read more
Business response:
Gary Your right with "you got a great car in the Jag" and we thank you for purchasing from Discover Hyundai. Hopefully you will allow us to continue to provide service for your "new" Jag in the future. Thanks for your purchase and thanks for joining the Discover Hyundai family. Frank Yaconis Owner/GM
We don't mind buying a car but just hate the paperwork process. Steve Tony and Bradly worked very hard to speed things along and make sure that all things were covered and explained to us. I have to say that this was the most relaxed closing of a deal we have experenced at a car dealership. The dealership had more inventory than we experienced at other Hyundai dealerships. We had a difficult time choosing just which one to purchase. We not only got a beautiful new loaded Sonata Limited, but we walked away with new friends as... read more
Business response:
Thank you for your comments and thank you for your purchase. We do the very best we can to insure a quick turnaround through the buying process but unfortunately it is not always easy to speed up the process. Having said that we are thrilled that you had a good experience and we look forward to continuing to delight you with our award winneing service team. Again thank you for joining the Discover family. Frank Yaconis Owner/GM
My husband I just purchased a 2011 Hyundai Genesis from Steve Rogan at Discover Hyundai. The experience was great! The friendliness and professionalism of the staff continued from the first time I walked into the dealership, to last night (our 3rd visit in as many days), when we drove home in our new car. We also found the staff to be fair and reasonable in the negotiation process. I would highly recommend, Discover Hyundai, and our Sales Rep, Steve Rogan, to any prospective new car buyer!
Business response:
Thank you for your wonderful comments and thank you for your new Genesis purchase. Genesis is a special car that will provide you with countless enjoyment in the coming years. We look forward to meeting you when your new car requires a visit to our award winning service department. Thanks again for your purchase and please enjoy the new ride. Frank Yaconis GM/Owner
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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