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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I dealt with Andrew via email and he was very nice and responsive. When we showed up at the dealership he was very nice and showed us the car and we fell in love with it. In the emails we sent back and forth I explained our credit situation and that we had a trade in. I explained in detail about the trade and his exact words to me were "trucks are like gold up here" which lead me to believe we would get a good deal on our trade in. Once it was time to sit down and figure out the finance portion Ian Parker came over and began... read more
In January 2014 I purchased my Hyundai Veloster from Earnhardt Hyundai and dealt with a Salesperson that I've known to be very reliable and honest from past experience, Andrew Dendle. The process of trading in a vehicle and purchasing the new car went very smoothly and took a minimun of time as Andrew had all the necessary steps involved pretty much covered. As always there's the paperwork and signatures required, but that part went without any stress. I personaly feel that the Earnhardt Dealership is far more efficient in t... read more
Business response:
Richard, it was a pleasure to read about your experience with Earnhardt Hyundai North Scottsdale. Congratulations on your new Hyundai Veloster! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Andrew was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this marvelous review. It's fantastic that we have earned your trust and repeat business; we look ver... read more
Great overall experience. My wife and two kids feel like part of a much bigger family now. Michael, James, Ian, Jim and Andrew went above and beyond to help us find the vehicle we desired. I strongly recommend going to Earnhardt Hyundai North Scottsdale!!! These guys are GREAT!!!
Business response:
Thank you for this marvelous 5-star review! Customer service is a passion all of us share and we are happy to go above and beyond for you. We are committed to helping you get behind the wheel of a car that accommodates your lifestyle and includes all the features that you desire. We will be sure Michael, James, Ian, Jim and Andrew hear of your outstanding feedback and compliments; they will be touched to hear how helpful they were. Remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best r... read more
My first contact with Earnhardt Hyundai was with James Orosco. He was extremely helpful and made my visit and the buying of my used Highlander actually an enjoyable experience. Bob Paulsen was there to lend a hand when needed and the two of them enabled me to buy my Highlander at a price that was very acceptable to me. I would recommend James Orosco to anyone interested in purchasing a vehicle at Earnhardt Hyundai. He was a very upright, honest guy and easy to work with. Fred C
Business response:
Fred, thank you for this wonderful review of our dealership! We strive to make the car buying process as comfortable and enjoyable as possible, and we are happy to know that James and Bob ensured you had first class customer service during your visit. I will be sure to pass along your praises to them! We appreciate your business and we look forward to having the opportunity to work with you again in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
I had a great experience for my first new car purchase! Staff was friendly and I got all my questions answered! Would recommended this dealership to my friends and family!
Business response:
We are always excited to help customers find the way to their first car and we're honored to be a part of that important milestone. Thank you for your recommendations; they let us know you had a great experience at our dealership and your needs were met. If there is anything else you may need from us, please do not hesitate to ask! Congratulations and enjoy your new ride. Kind regards, Mark Rushford General Manager mark.rushford@earnhardt.com
We purchased a new Hyundai Santa Fe here, and the experience was excellent and the deal was very good. Tristan did an excellent job explaining the vehicle and working up the deal.
My husband suggested that I go to Audi and Hyundai to check out a new car. I had driven a Volkswagen W12 Phaeton for 9 years. Audi literally gave me 20 min of their time with no test drive. I was treated like "oh, just another female looking at cars". I immediately headed to Earnhardt Hyundai North Scottsdale. Tristan Crook graciously greeted me and spent 1 1/2 hours answering all my questions, showing me all the features of the cars I liked and then I had a great test drive. I am now the proud owner of a 2014 Equus Ultimate... read more
We had inquired about the car via email and had been lied to about its condition. They lied about extras that had been done to the car, after much back and forth and unanswered calls finally had my money for those refunded. The sales person Tristan lives up to his last name of Crook. They knocked us down on the trade in for reasons that were not valid. Unfortunately this particular car is not very easy to find especially with the millage on it so we purchased it despite our misgivings with the dealership.
Business response:
Thank you for taking the time to provide us with this feedback. We value responses from our customers because it helps us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied. We apologize for the inconvenience that occurred in our sales department and would like to reassure you that our team has been working diligently to resolve the situation. If you have any questions or would care to discuss this further please do not hesitate to contact me... read more
I had been looking for a luxury used car for 5 years and had decided to shelf the idea because of the rude sales people that had spoiled the experience for me. Then I decided to check out the Genesis at Earnhardt in July 2013, where I met with James Orosco. James was so professional, straight forward and respectful on my 1st visit, I had renewed faith that I would find the right vehicle. Unfortunately, the model with accessories that I wanted, was just not being traded in at that time. Sadly it went on for almost 6 months, b... read more
Business response:
Congratulations on the purchase of your Hyundai Genesis! We are grateful for customers like you and the opportunity you have given us to earn your business. We strive for customer satisfaction in all areas of our dealership and it is apparent you have received the service you most deserve! James' friendly character and low pressure sales approach make him a true asset to our sales team. We couldn't be happier to know that he was standing in the right place at the right time! We will be sure he and Mark hear of your praises. ... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,548 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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