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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Sales person knew LITTLE about the car from the time we arrived at of the dealership. She said at the beginning that she was new at it, but was at a Lexus dealership previously. Was not at all knowledgeable in product or forms that needed to be filled. Needed to call for assistance from anothers at each step in the process or showing of the vehicle. Further, have called dealership to speak to GM several times with no response. Attempted to use chat on dealer website to ask how to access survey and did not know answer to this... read more
From the time I met Lynne while she was working out my leasing situation and her promptness in getting back with me she was so courteous, prompt and the one thing that you as a Company should look at , what is the best solution for the customer and took that as her priority. If rating Lynne she receives a 12!!!! As a Sonata Hybrid leaser for the last year I developed severe back problems since the car is so low to the ground getting in and out. My new Santa Fe is just the perfect car and I thank all of you for making my expe... read more
Business response:
Congratulations on your new Hyundai Santa Fe! Thank you for taking the time to write about your experience with us. At Earnhardt Hyundai North Scottsdale, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Lynne was able to help find the perfect vehicle for you and that our team made sure you drive away a happy customer. We would love to work with you agai... read more
I couldn't be happier with my experience at North Scottsdale Hyundai. The new facility is beautiful and my sales professional, Lynne Winkler, was so knowledgeable and friendly. She helped me from beginning to end answering every question in my endeavor to purchase a new Santa Fe. She went out of her way to show me any Santa Fe that I wished to look at, ensuring that I found the best one that fit my needs. Never once did I feel pressured or that I was being sold something, I felt like I was being assisted towards a goal that ... read more
Business response:
We try to create a friendly and professional experience for all of our customers. I'm glad Lynne was able to deliver that and took exceptional care of you. With a staff that is knowledgeable, eager to help, and passionate about what they do, it's no surprise you found a car that best fits your needs for a great deal! Thank you for allowing us the opportunity to show you around our lot and to discuss options. We value your recommendations and look forward to working with any referrals you may send our way. Congratulations on ... read more
I dealt with Andrew via email and he was very nice and responsive. When we showed up at the dealership he was very nice and showed us the car and we fell in love with it. In the emails we sent back and forth I explained our credit situation and that we had a trade in. I explained in detail about the trade and his exact words to me were "trucks are like gold up here" which lead me to believe we would get a good deal on our trade in. Once it was time to sit down and figure out the finance portion Ian Parker came over and began... read more
In January 2014 I purchased my Hyundai Veloster from Earnhardt Hyundai and dealt with a Salesperson that I've known to be very reliable and honest from past experience, Andrew Dendle. The process of trading in a vehicle and purchasing the new car went very smoothly and took a minimun of time as Andrew had all the necessary steps involved pretty much covered. As always there's the paperwork and signatures required, but that part went without any stress. I personaly feel that the Earnhardt Dealership is far more efficient in t... read more
Business response:
Richard, it was a pleasure to read about your experience with Earnhardt Hyundai North Scottsdale. Congratulations on your new Hyundai Veloster! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Andrew was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this marvelous review. It's fantastic that we have earned your trust and repeat business; we look ver... read more
Great overall experience. My wife and two kids feel like part of a much bigger family now. Michael, James, Ian, Jim and Andrew went above and beyond to help us find the vehicle we desired. I strongly recommend going to Earnhardt Hyundai North Scottsdale!!! These guys are GREAT!!!
Business response:
Thank you for this marvelous 5-star review! Customer service is a passion all of us share and we are happy to go above and beyond for you. We are committed to helping you get behind the wheel of a car that accommodates your lifestyle and includes all the features that you desire. We will be sure Michael, James, Ian, Jim and Andrew hear of your outstanding feedback and compliments; they will be touched to hear how helpful they were. Remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best r... read more
My first contact with Earnhardt Hyundai was with James Orosco. He was extremely helpful and made my visit and the buying of my used Highlander actually an enjoyable experience. Bob Paulsen was there to lend a hand when needed and the two of them enabled me to buy my Highlander at a price that was very acceptable to me. I would recommend James Orosco to anyone interested in purchasing a vehicle at Earnhardt Hyundai. He was a very upright, honest guy and easy to work with. Fred C
Business response:
Fred, thank you for this wonderful review of our dealership! We strive to make the car buying process as comfortable and enjoyable as possible, and we are happy to know that James and Bob ensured you had first class customer service during your visit. I will be sure to pass along your praises to them! We appreciate your business and we look forward to having the opportunity to work with you again in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
I had a great experience for my first new car purchase! Staff was friendly and I got all my questions answered! Would recommended this dealership to my friends and family!
Business response:
We are always excited to help customers find the way to their first car and we're honored to be a part of that important milestone. Thank you for your recommendations; they let us know you had a great experience at our dealership and your needs were met. If there is anything else you may need from us, please do not hesitate to ask! Congratulations and enjoy your new ride. Kind regards, Mark Rushford General Manager mark.rushford@earnhardt.com
We purchased a new Hyundai Santa Fe here, and the experience was excellent and the deal was very good. Tristan did an excellent job explaining the vehicle and working up the deal.
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 7:00 a.m.
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