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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
It all boils down to this...amazing customer service. Tony Femiano, General Sales Manager, managed somehow to say "yes" to all I asked for, making sure my car buying experience was a positive one. James Orosco came highly recommended to me by a dear friend...she was right to recommend him. James was honest, communicative and did everything possible to put me and my son into the right car at the right price. He went out of his way to help me - staying late, driving to my 79 year old father's home and helping him with the pape... read more
Business response:
Thank you for taking the time to write this detailed overview of your experience at our dealership. Making sure our customers are completely satisfied is one of our most important priorities and we are encouraged to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. I will be sure to let everyone who made your experience a great one know how thankful you are of their services. If you should need anyt... read more
Earnhardt Hyundai has excellent service. I was very happy with my purchase and have no complaints. Paulo Telles is an amazing salesman and made me very comfortable with asking questions and was very honest with his answers. I strongly recommend Earnhardt Hyundai dealership to others. Very great quality and experience with everyone there. I will definitely be using them for future purchases as well.
Business response:
Thank for your recommendations and for writing this fantastic review! It was a pleasure assisting you and we greatly appreciate the positive feedback. Paulo is an excellent additions to our team and we're glad you had the opportunity to work with him. Should you have any further questions or need anything at all, please do not hesitate to reach out. Any of our team members would be happy to assist. We look forward to working with you again soon! All the best, Mark Rushford General Manager mark.rushford@earnhardt.com
Paulo provided excellant customer service, one Hyundai should be proud of. Paulo was very patient and polite, and made sure I walked out with the vehicle I wanted. I am very pleased with the purchase of my Accent and the service I received from Earnhardt Hyundai. Millie
Business response:
What a pleasant review to read. At Earnhardt Hyundai North Scottsdale, it is our goal to provide the service you deserve, the patience everyone needs while picking out a new car, and the answers to your questions. I will be sure to pass along your kind words to Paulo. He will be pleased to hear of your awesome feedback. Congratulations on your new Hyundai Accent and thank you for choosing to do business with us! Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and ... read more
We had a lot to learn about Hyundai and the Earnhardt dealership. John Cowan took us by the hand and filled us in on buying the right car for us, "the Sonata." He was very friendly, informative and most of all patient.
Business response:
Our goal is to get you into a vehicle that best fits your needs, wants and lifestyle. We don't want to give you the run-around; we want your experience to be informative, quick, and painless. It is obvious you received the service you deserve while working with John and we congratulate you on your new Sonata. We look forward to working with you again when the time comes for service. If there is anything we can do before then, please let us know. Mark Rushford General Manager mark.rushford@earnhardt.com
Bill would not negotiate and took advantage of me, under 30 female not knowing anything about leases or buying a car for the first time ever. I have ridiculously high payments with really bad miles per year for the most basic accent--it doesn't even have cruise control! I felt sick and used when I left. Since it's been an entire year, I've done my research and compared with friends who are leasing from Acura and Honda. They have much nicer cars with at least $100 less on the monthly payment. It was a good lesson, but a hard ... read more
Tony and Sean went out of their way to give me great service. They were warm and friendly and very attentive to my needs and concerns. It was a great experience!
Business response:
At Earnhardt Hyundai North Scottsdale, our customers are our number one priority and always come first. We are committed to fully understanding your needs and wants and take those into consideration when showing you the selection of vehicles we have in our inventory. We're glad to hear Tony and Sean went out of their way to make sure you had an excellent car shopping experience. Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and foll... read more
Sales person knew LITTLE about the car from the time we arrived at of the dealership. She said at the beginning that she was new at it, but was at a Lexus dealership previously. Was not at all knowledgeable in product or forms that needed to be filled. Needed to call for assistance from anothers at each step in the process or showing of the vehicle. Further, have called dealership to speak to GM several times with no response. Attempted to use chat on dealer website to ask how to access survey and did not know answer to this... read more
From the time I met Lynne while she was working out my leasing situation and her promptness in getting back with me she was so courteous, prompt and the one thing that you as a Company should look at , what is the best solution for the customer and took that as her priority. If rating Lynne she receives a 12!!!! As a Sonata Hybrid leaser for the last year I developed severe back problems since the car is so low to the ground getting in and out. My new Santa Fe is just the perfect car and I thank all of you for making my expe... read more
Business response:
Congratulations on your new Hyundai Santa Fe! Thank you for taking the time to write about your experience with us. At Earnhardt Hyundai North Scottsdale, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that Lynne was able to help find the perfect vehicle for you and that our team made sure you drive away a happy customer. We would love to work with you agai... read more
I couldn't be happier with my experience at North Scottsdale Hyundai. The new facility is beautiful and my sales professional, Lynne Winkler, was so knowledgeable and friendly. She helped me from beginning to end answering every question in my endeavor to purchase a new Santa Fe. She went out of her way to show me any Santa Fe that I wished to look at, ensuring that I found the best one that fit my needs. Never once did I feel pressured or that I was being sold something, I felt like I was being assisted towards a goal that ... read more
Business response:
We try to create a friendly and professional experience for all of our customers. I'm glad Lynne was able to deliver that and took exceptional care of you. With a staff that is knowledgeable, eager to help, and passionate about what they do, it's no surprise you found a car that best fits your needs for a great deal! Thank you for allowing us the opportunity to show you around our lot and to discuss options. We value your recommendations and look forward to working with any referrals you may send our way. Congratulations on ... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,548 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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