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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This was probably the best experience I've had when buying a new car. Salesman James Orosco was able to locate the car I wanted, and delivered on his promise to obtain the best price for the car (I had also shopped 2 other dealers for comparisons). James was excellent, upfront on the prices and there were no surprises at the end. I appreciate the way he treats his customers. I will definitely look for James for a replacement car for my when the time comes. Finance Mark Tharp also did a great job explaining the options withou... read more
Business response:
I really appreciate you being so kind as to write this review about our dealership. We do our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! James and Mark are exceptional assets to our sales team and it is no doubt they got you into the car you most wanted for the best possible deal there is. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to ... read more
From start to finish, this was the easiest, fastest, most enjoyable car buying experience of my life. Kyle was awesome from the first call, even though I was not an easy woman (crazy b****) to deal with at the time. After being involved in a massive head on collision, and a terrible experience with another dealership in Prescott, I found my Xterra online and placed an inquiry. Kyle called quickly, set everything up and we made the trip to seal the deal. Ian and Kyle were both funny, laid back, and empathetic to our situation... read more
Business response:
Amanda, we are humbled by your praises and positive feedback! Thank you for taking the time to share your experience with us and for leaving us this 5-star review. Our team is dedicated to making your purchasing process a great one. From the sales floor, to financing, to home delivery - your satisfaction is crucial and we will make sure you are treated with the respect and courtesy you deserve! Kyle and Ian will pleased to know you spoke so highly of them. We are truly thankful to hear you fully enjoyed the connections you m... read more
Awesome service. Very helpful and knowledgeable. Great selection of cars and very clean store. Service department is great and reasonable. Finance is professional and quick.
Business response:
We take pride in the vehicle selection we have to offer our customers as well as our devotion to customer service. We are committed to our customers and their satisfaction. It is important our guests feel comfortable with their purchasing decisions, that is why we practice low-pressure sales techniques. Thank you for taking the time to leave such encouraging feedback for us and we look forward to the next time we may be of service. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
It all boils down to this...amazing customer service. Tony Femiano, General Sales Manager, managed somehow to say "yes" to all I asked for, making sure my car buying experience was a positive one. James Orosco came highly recommended to me by a dear friend...she was right to recommend him. James was honest, communicative and did everything possible to put me and my son into the right car at the right price. He went out of his way to help me - staying late, driving to my 79 year old father's home and helping him with the pape... read more
Business response:
Thank you for taking the time to write this detailed overview of your experience at our dealership. Making sure our customers are completely satisfied is one of our most important priorities and we are encouraged to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. I will be sure to let everyone who made your experience a great one know how thankful you are of their services. If you should need anyt... read more
Earnhardt Hyundai has excellent service. I was very happy with my purchase and have no complaints. Paulo Telles is an amazing salesman and made me very comfortable with asking questions and was very honest with his answers. I strongly recommend Earnhardt Hyundai dealership to others. Very great quality and experience with everyone there. I will definitely be using them for future purchases as well.
Business response:
Thank for your recommendations and for writing this fantastic review! It was a pleasure assisting you and we greatly appreciate the positive feedback. Paulo is an excellent additions to our team and we're glad you had the opportunity to work with him. Should you have any further questions or need anything at all, please do not hesitate to reach out. Any of our team members would be happy to assist. We look forward to working with you again soon! All the best, Mark Rushford General Manager mark.rushford@earnhardt.com
Paulo provided excellant customer service, one Hyundai should be proud of. Paulo was very patient and polite, and made sure I walked out with the vehicle I wanted. I am very pleased with the purchase of my Accent and the service I received from Earnhardt Hyundai. Millie
Business response:
What a pleasant review to read. At Earnhardt Hyundai North Scottsdale, it is our goal to provide the service you deserve, the patience everyone needs while picking out a new car, and the answers to your questions. I will be sure to pass along your kind words to Paulo. He will be pleased to hear of your awesome feedback. Congratulations on your new Hyundai Accent and thank you for choosing to do business with us! Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and ... read more
We had a lot to learn about Hyundai and the Earnhardt dealership. John Cowan took us by the hand and filled us in on buying the right car for us, "the Sonata." He was very friendly, informative and most of all patient.
Business response:
Our goal is to get you into a vehicle that best fits your needs, wants and lifestyle. We don't want to give you the run-around; we want your experience to be informative, quick, and painless. It is obvious you received the service you deserve while working with John and we congratulate you on your new Sonata. We look forward to working with you again when the time comes for service. If there is anything we can do before then, please let us know. Mark Rushford General Manager mark.rushford@earnhardt.com
Bill would not negotiate and took advantage of me, under 30 female not knowing anything about leases or buying a car for the first time ever. I have ridiculously high payments with really bad miles per year for the most basic accent--it doesn't even have cruise control! I felt sick and used when I left. Since it's been an entire year, I've done my research and compared with friends who are leasing from Acura and Honda. They have much nicer cars with at least $100 less on the monthly payment. It was a good lesson, but a hard ... read more
Tony and Sean went out of their way to give me great service. They were warm and friendly and very attentive to my needs and concerns. It was a great experience!
Business response:
At Earnhardt Hyundai North Scottsdale, our customers are our number one priority and always come first. We are committed to fully understanding your needs and wants and take those into consideration when showing you the selection of vehicles we have in our inventory. We're glad to hear Tony and Sean went out of their way to make sure you had an excellent car shopping experience. Please keep in touch by liking and following us on Facebook and Twitter. We offer dealership specials and updates exclusively to our likers and foll... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 7:00 a.m.
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