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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
John Cowan was outstanding in helping me with my end of lease experience. He explained my options and each item of expense. I did buy my Hyundai and am very happy with the dealership and with John.
Business response:
Thanks for writing this great review and congratulations on your Hyundai! It's delightful to know that John made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Fantastic Experience This is the first new car that I have purchased in 10 years....The professionalism, empathy and concern by Julian and customer care made the entire purchasing effort painless. I love the Azera and look forward to many happy miles of driving. Based upon the number of emails that I have received to this point (owned the car for 3 days now)...all concerned about my decision, experiences and expectations, I can only assume that this care will continue as I continue to visit the dealership with various future... read more
Business response:
Peter, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both painless and enjoyable, and I'm very pleased that your visit reflected our efforts. Julian is a valuable member of our team and will be pleased to hear about your positive experience as well. I'll be certain to pass along your compliments to Ian too. Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotion... read more
Sales and Service Review Ii have been dealing with Earnhardt Hyundai for several years and am so pleased that when I contemplated a new car I did not think of going anywhere else. I have always used Bill Johnson as my sales person and found him to be trustworthy, honest and have my best interests at heart. I recommend Bill every chance I get. My service department experience is a little different. Norm is a good service person but is not a great communicator. I often have to seek someone else out to find out what was done to... read more
Business response:
Thank you for stopping by to write this review -- and especially for being a loyal customer! I'm thrilled that your overall experience was so positive. However, we're very sorry for any inconvenience that occurred in our service department but i'm happy to hear that David was able turn the situation around. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Customer Service Excellent friendly service from the get-go! Rafael was very knowledgeable about the vehicle, made the experience fun and is a very kind man. The entire sales/mgmt. team went out of their way to insure that they did everything they could to help us lease our new car. When we were met with a stumbling block during our qualification process, the entire Earnhardt team was empathetic to our situation, they brainstormed together and found a way for the deal to be completed very quickly! All in all, we "d... read more
Business response:
Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Rafael and with the rest of the staff. Please let us know if there's anything else we can do for you! Also, be sure to stay connected us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Mark Rushford General Manager mark.rushford... read more
This is the second vehicle we have purchased at Earnhardt Hyundai North Scottsdale. This time we had the pleasure of working with Paulo Telles, who showed a genuine concern about finding just the right car for us and doing everything he could to make the car buying experience both fair and fun. We recommend both Paulo and the dealership highly.
Business response:
It was a pleasure to read about your second purchasing experience at Earnhardt Hyundai (N. Scottsdale)! It's delightful to know that Paulo made your car-buying experience a fair and enjoyable one. I'll be sure to pass along your compliments. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Internet Manager, Bill Johnson This is our 2nd lease experience with Bill and Earnhardt Hyundai. His inviting smile makes you comfortable and puts you at ease throughout the car process, which could be stressful. His professionalism, knowledge and honesty makes for a great experience!
Business response:
Marlene, thank you for taking the time to write such a great review. We appreciate your loyalty to our dealership! Bill is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his honesty and great customer service was recognized by you. Congrats on your 2nd lease car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive conte... read more
Second new car purchase at this dealership in the last year This is my second new car purchase at this dealership and from this salesperson in the last year. I appreciate the effort John Cowan puts into answering questions and helping me find the deal that is right for me. I even brought a close friend in to work with John and she went home with a new purchase from John as well!
Business response:
It was a pleasure to read about your second purchase experience at Earnhardt Hyundai (N. Scottsdale)!Congratulations on your new car! John is a key component of our team and he will be thrilled to hear your kind words. We greatly appreciate your loyalty to our dealership – as well as your recommendations! Please keep us updated if there’s anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Total satisfaction We are vacationing in Scottsdale and I have been talking with my husband for the past few months about purchasing a gently used Hyundai Genesis. Never having seen one he suggested we go look. I was not enthused as I knew he would NEVER purchase a car out of state but we were going to Costco so I agreed. To make a long story as brief as possible, the customer service was informative, accurate (as I had done extensive research) and the price was more than fair. Our sales associate, Lynn Winkler was friendly ... read more
Business response:
Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Lynn and with the rest of the staff. Please let us know if there's anything else we can do for you! Also, be sure to stay connected us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Mark Rushford General Manager mark.rushford@e... read more
My husband and I began and ended our car shopping in just a few hours at Earnhardt Hyundai of North Scottsdale. Our past experiences with other dealerships have caused us to be distrustful of the entire process, from tire kicking to finalizing credit and payment terms. This time, however, we felt valued and comfortable. This was due to the efforts of our very personable and professional salesperson, Paulo Telles. Paulo was friendly, patient and knowledgable, answering all our questions and showing us only those cars that met... read more
Business response:
Thank you for your great review, Shaniam! We're proud to offer our customers a pressure-free and pleasant shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Paulo is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer! I'll be certain to pass along your compliments. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specia... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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