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13 Stripes

4.8
  • Plano, TX

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Location details

5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.87,155 reviews
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Jbravman's profile image
Jbravman 
12 years ago

Great Experience! I have never leased a car before, but Drew made it super easy. He walked me through everything and was very patient with me even though I kept him there until 10pm on a Tuesday! I love my new 2014 Elantra it is the perfect car for me at the payments I want. 

Business response:

Thanks so much for the nice review! Drew is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. Congrats on your new 2014 Elantra! Please don't hesitate to contact us if there's anything else we can do for you! In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

howardpena's profile image
howardpena 
12 years ago

Hyundai Genesis Buying Experience I purchased a 2013 Hyundai Genesis from Earnhardt on April 23, 2014. My sales agent was Tristan Crook. I really enjoyed working with Tristan on my purchase. He explained everything to me in terms I could understand and no question was left unanswered. I would definitely recommend him to any of my friends. 

Business response:

Congratulations on your 2013 Hyundai Genesis, Howard! At Earnhardt Hyundai (N. Scottsdale), we strive to ensure that no question or concern goes unanswered, and it's encouraging to know that Tristan was able to show you the knowledgeable and personalized service you deserve. I'll be sure to pass along your kind words to him. We appreciate your business and we look forward to working with you again! Also, remember to find us on Facebook and Twitter for dealer news and specials. Best regards, Mark Rushford General Manager mark... read more

mgaumond's profile image
mgaumond 
12 years ago

2015 Genesis Purchase I was considering a BMW 5 series, Audi A6, Infinity M35 and Hyndai Genesis. I was leaning against the Genesis given what I considered average design and handling in the class. Then I saw the early announcements for the 2015 Genesis . . . the styling was fantastic and the steering/suspension improvements sounded promising. So I contacted John Cowan via internet. He was very helpful from day 1 regarding the Genesis . . . and very honest about he knew or didn't know regarding delivery dates, features and p... read more

Business response:

It was a pleasure to read about your recent purchase experience! Congratulations on your 2015 Genesis! John is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. I'll be sure to pass along your kind words to him. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way. In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Mark Rus... read more

kenpm's profile image
kenpm 
12 years ago

Most Pleasent buying experience I have ever had In over sixty years of buying new cars I have NEVER, I repeat NEVER, had a most pleasant experience of buying a new car. This includes 7 Mercedes, one SAAB, 2 Mercurys from dealers throughout the country. Earnhardt, Julian Foldes, and Mark Tharp were cordial, friendly and made our buying experience EXCEPTIONAL. I look forward to a long relationship with this dealer and these people. I can't say enough about how pleasant experience this was. Kenneth Mailloux 

Business response:

Kenneth, thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that our team made your car-buying experience a pleasant one! I'll be sure to pass along your kind words to Julian and Mark as well. Congrats on your new car! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and speci... read more

gretchenlosurdo's profile image
gretchenlosurdo 
12 years ago

Tristan Cook Tristan did a wonderful job explaining and assisting us in exploring our options in picking out our new car. He was very honest and knowledgable in all of the vehicles that we looked at. I would highly recommend him for future sales or referrals. 

Business response:

Gretchen, thank you for taking the time to write such a great review! Tristan is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service was recognized by you. Congrats on your new car! We greatly appreciate your recommendation and let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best... read more

evejillian's profile image
evejillian 
12 years ago

Very patient and friendly! My experience here was LONG but well worth it. I got a reliable car that gets me to and from where I need to go. Thank you to Katherine Ortiz and Ian Parker for getting me a deal I had to take. Very successful experience! 

Business response:

Thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers, and we're thrilled to hear that you were able to perceive that. I'll be sure to pass along your compliments to Katherine and Ian as well. If you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

jjennnings542's profile image
jjennnings542 
12 years ago

Great customer service. We went to the dealership after seeing a used car on the website that seemed to be what we were looking for. However when we got to the dealership that particular car had just been sold. Rafael went out of his way to find something else that would fit our needs, and we ended up with a vehicle that was much better suited to us than the one we originally were interested in. Rafael took the time to go over everything with us on the vehicle and made sure all was in good working order. The used Honda CRV w... read more

Business response:

Thank you for taking the time to write such a great review! Rafael is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service was recognized by you. Congrats on your Honda CRV! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Mark Rushford General Manager mark.rus... read more

HeatherBarry's profile image
HeatherBarry 
12 years ago

Awesome experience! My experience with Earnhardt Hyundai North Scottsdale was amazing. The whole car buying experience was easy and stress-free. I would highly recommend this dealer. Kyle and Ian were both very upfront and honest. This is one of the best car-buying experiences I have had. The dealership was willing to meet my expectations regarding price. 

Business response:

Heather, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both stress-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Kyle and Ian are a valuable member of our team and will be pleased to hear about your positive experience as well. Congrats on your new car! We greatly appreciate your recommendation and we look forward to working with you again! Also, check us out on Facebook and Twitter to stay connected with dealer news and prom... read more

bbrussat's profile image
bbrussat 
12 years ago

Great experience At the time that my wife and I walked into the dealership, our only intent was to look into types of cars that I would be able to get into and out of with my bad back and leg. We were met by Rafael Felix who then spent the better part of the day helping us find and fit us with a car that we liked. We not only tried out Hyundai's but he also took us to a KIA dealership to try out their cars also. This to us was way above the call of duty to helping us find a car. To our satisfaction the Hyundai Sonata GLS was... read more

Business response:

Robert, thanks for dropping by to leave this great review! I'm so happy to hear that you and your wife received top-notch service from Rafael. I hope that you are enjoying your Hyundai Sonata GLS fully and if you have any questions down the road, be sure to give us a call. I'll be certain to pass along your compliments. We look forward to working with you again and wish you both all the best! In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff. Best regar... read more

Frequently asked questions about 13 Stripes

How is 13 Stripes rated?

13 Stripes has a 4.8 star rating with 7,155 reviews. 

When is 13 Stripes open?

13 Stripes is open now. It will close at 9:00 p.m. 

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