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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Good Day to buy a car Rafael Felix was a very personable and accomodating salesperson. He was knowledgable, helpful and not pushy. Finance guy Mark was also very nice. Overall great experience.
Business response:
Thank you for taking the time to write such a great review! Rafael is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service has produced another satisfied customer. Congrats on your new car! I'll be sure to pass along your compliments to Mark as well. Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusi... read more
My purchasing experience I purchased a new Hyundai Sonata from Bill Johnson who was very friendly and knowledgeable and gave me a great deal. I have since recommended a friend who purchased a Hyundai Elantra.
Business response:
Thanks for this great review! We make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that the time spent with Bill was an exceptional experience. Congratulations on your Hyundai Sonata! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials. Kind regards, Mark Rushford General Manager mark.rushford@earnhardt.com
My Review of Earnhardt Hyundai North Scottsdale I needed a new car as mine was 15 years old. I went to Hyundai first with a list of options I needed. Rafael Felix suggested a Santa Fe Sport Turbo would be a good fit for me. I drove the car, and it rode beautifully. As this was the first car I tried, I went to other dealerships and drove different vehicles. I kept telling my husband I really liked the Santa Fe Turbo. Several days later, I went back to Hyundai to talk with Rafael Felix. I teased him and told him I was one of t... read more
Business response:
Thank you for taking the time to share your experience, and congratulations on your new Santa Fe Sport Turbo! We're thrilled Rafael was great to work with and that his excellent customer service has made another satisfied customer. We greatly appreciate your recommendations! Please don't hesitate to contact us if there's anything else we can do for you. Also, stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Used Car Sale It was great working with Paulo. I told him what I wanted what I wanted to spend. He got back to me in four hours and had me look at 4 different cars. All four were what I was looking for. I picked out that best one was in and out in about an hour and half. Easy, professional, friendly just a great experience. Next Time I need another car I will call Paulo. Thanks Paulo you make buying a car easy. Chris
Business response:
Chris, thanks for writing this great review and congratulations on your new car! It's delightful to know that Paulo made your car-buying experience an easy and enjoyable one. I'll be sure to pass along your compliments to him. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Awesome experience overall! My experience at Hyundai was probably the best I've ever had. Nobody likes buying a car, and Rafael made the process easier! He was very patient and answered every little question I had about the car. He worked to get me a great deal and I was very appreciative of his assistance! I love my new car and would continue to buy from this dealership in the future.
Business response:
Audrey, it was a pleasure to read about your recent purchase experience. Congratulations on your new car! Rafael is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied customer. I'll be sure to pass along your compliments. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Mark Rushford General Manager mark.rus... read more
Nearly painless car buying experience I say nearly because ALL car buying experiences require time, efforts, and energy. This dealership, however, does their best to meet your needs. I entertained both CostCo and USAA programs to assist with financing and the process, finally going with USAA and in combination with the dealership, it was a great experience. Folks I ended up working with were familiar with the USAA program, provided the information requested, and helped me with the process. As for the vehicle, I won't go into... read more
Business response:
Thank you for taking the time to write such a nice review! Rafael is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service was recognized by you. I am very happy that you had a great experience with us. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials... read more
John Cowan was outstanding in helping me with my end of lease experience. He explained my options and each item of expense. I did buy my Hyundai and am very happy with the dealership and with John.
Business response:
Thanks for writing this great review and congratulations on your Hyundai! It's delightful to know that John made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Fantastic Experience This is the first new car that I have purchased in 10 years....The professionalism, empathy and concern by Julian and customer care made the entire purchasing effort painless. I love the Azera and look forward to many happy miles of driving. Based upon the number of emails that I have received to this point (owned the car for 3 days now)...all concerned about my decision, experiences and expectations, I can only assume that this care will continue as I continue to visit the dealership with various future... read more
Business response:
Peter, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both painless and enjoyable, and I'm very pleased that your visit reflected our efforts. Julian is a valuable member of our team and will be pleased to hear about your positive experience as well. I'll be certain to pass along your compliments to Ian too. Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotion... read more
Sales and Service Review Ii have been dealing with Earnhardt Hyundai for several years and am so pleased that when I contemplated a new car I did not think of going anywhere else. I have always used Bill Johnson as my sales person and found him to be trustworthy, honest and have my best interests at heart. I recommend Bill every chance I get. My service department experience is a little different. Norm is a good service person but is not a great communicator. I often have to seek someone else out to find out what was done to... read more
Business response:
Thank you for stopping by to write this review -- and especially for being a loyal customer! I'm thrilled that your overall experience was so positive. However, we're very sorry for any inconvenience that occurred in our service department but i'm happy to hear that David was able turn the situation around. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,548 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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