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13 Stripes

4.8
  • Plano, TX

About this business

Location details

5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.87,155 reviews
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npreuter's profile image
npreuter 
12 years ago

Best Purchase Experience Ever Tony and Drew were patient, fair, and outstanding throughout the process. We leased a '14 Genesis; and it was our best car-buying experience ever. 

Business response:

Thanks so much for the nice review and congrats on your new '14 Genesis! Tony and Drew are a key component of our team and it is great to hear that they were able to provide you with the best car-buying experience ever! I'll be sure to pass along your compliments to them. If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

yellowscientist's profile image
yellowscientist 
12 years ago

Thank you! I love my new car! Drew, thank you so much for making my car hunt a non-stressful,or pressured one. It can be very overwhelming, but you made the experience a pleasant one. 

Business response:

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both stress-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Drew is a valuable member of our team and will be pleased to hear about your positive experience as well. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Kind regards, Mark Rushford General ... read more

debbiedelawder's profile image
debbiedelawder 
12 years ago

Praises Rafael was friendly and very helpful in assisting me with choosing a vehicle with the features I wanted. He even let me know that if there wasn't a car on the lot with the exterior and interior color and features that I wanted, he would have one sent from another dealership. He was thorough in explaining details about the car so that I was comfortable with driving it. 

Business response:

Debbie, thank you for taking the time to write such a great review! Rafael is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Mark Rushford General Manager mark.rush... read more

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Nycmfm 
12 years ago

Sean Pieper & David Mach are FAB!!! I went in for an oil change and Dave usually helps me out. I told him my lease was ending and though I wanted to extend it was told by the finance people in CA that wasn't possible. My concern was my shaky financial situation from a health issue that occurred almost 2 yrs ago. The bottom line is Dave told me he would set me up with the right people that would make it happen....and sure enough, it did. I spent most of my time at Sean Piepers desk making my sales calls and checking my emails... read more

Business response:

Mary, thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. I'll be sure to pass along your kind words to Dave, Sean, Tony and Mark too. We greatly appreciate your loyalty to our dealership – as well as your recommendations! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Mark Rushford Ge... read more

SEANPKELLY111111's profile image
SEANPKELLY111111 
12 years ago

PURCHASED A CAR CAME IN AND JULIAN GREETED ME... GOT ME THE CARS AND STYLES I WANTED TO SEE AND TEST DROVE ME ON 3 DIFFERENT MODELS. FOUND THE CAR AND PRICE POINT I WANTED TO BE AT, GOT ME ALL THE MONEY FOR MY TRADE AND GAVE ME WORRY FREE NEGOTIATIONS. QUICK, WORRY FREE, DONE! I'LL BE RECOMMENDING JULIAN TO MY FRIENDS AND FAMILY. THANKS! 

Business response:

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Julian is a valuable member of our team and will be pleased to hear about your positive experience as well. Congrats on your new car! We greatly appreciate your recommendations. Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and pr... read more

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steveantal 
12 years ago

Sonata GLS 2014 I just purchased my new 2014 Sonata GLS. Drew, Jimmy and Ian are very nice and professional. I recived the absulute best customer service possible! Overall I'm very happy with my new car. Drew you are the best! Thanks guys! 

Business response:

Thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch customer service, and I’m thrilled this commitment has been made evident to you during your visit. I'll be certain to pass along your compliments to Drew, Jimmy and Ian as well. Congrats on your 2014 Sonata GLS! Please keep us updated if there’s anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regards, Mark Rushford General Manager mark.rushford... read more

rcgoldman's profile image
rcgoldman 
12 years ago

2013 Hyundai Sonata Hybrid I made a return purchase at this dealership because i am completely satisfied wight he way they do business. I would definitely recommend them to anyone looking to buy a Hyundai. Dealing with Bill Johnson was a pleasure in every way. 

Business response:

I am happy to hear that the time spent with Bill was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! We greatly appreciate your loyalty to our dealership – as well as your recommendations! Please keep us updated if there’s anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regard, Mark Rushford General Manager mark.rushford@earnhardt.com 

MaureenJohnson's profile image
MaureenJohnson 
12 years ago

Excellent Experience When we arrived we were greeted by Sean Pieper and we made it crystal clear we were browsing and did not want any pressure. We actually just stopped by to see the new dealership and see what Hyundai had to offer. We did not have any intention of buying a car since we had a 2009 Nissan Murano with only 31,000 miles. Sean met and exceeded our every expectation. He was professional and very knowledgeable about Hyundai. Hours later, after a test drive and learning more about the SUV options available we comp... read more

Business response:

Thank you for your great review, Maureen! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Sean is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer! I'll be certain to pass along your compliments. We greatly appreciate your recommendations! Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the lo... read more

alleson's profile image
alleson 
12 years ago

First Time Buyer I honestly could not have asked for a better experience. The dealership was so very willing to work with me and do whatever it took! 

Business response:

Alleson, thank you for writing this great review! It is of the utmost importance that our guests leave our dealership with a positive experience, and our team will be happy to hear that their great customer service has made another satisfied customer. We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials. Kind regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Frequently asked questions about 13 Stripes

How is 13 Stripes rated?

13 Stripes has a 4.8 star rating with 7,155 reviews. 

When is 13 Stripes open?

13 Stripes is open now. It will close at 9:00 p.m. 

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