This profile has been claimed by the business owner or representative.
13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My husband suggested that I go to Audi and Hyundai to check out a new car. I had driven a Volkswagen W12 Phaeton for 9 years. Audi literally gave me 20 min of their time with no test drive. I was treated like "oh, just another female looking at cars". I immediately headed to Earnhardt Hyundai North Scottsdale. Tristan Crook graciously greeted me and spent 1 1/2 hours answering all my questions, showing me all the features of the cars I liked and then I had a great test drive. I am now the proud owner of a 2014 Equus Ultimate... read more
We had inquired about the car via email and had been lied to about its condition. They lied about extras that had been done to the car, after much back and forth and unanswered calls finally had my money for those refunded. The sales person Tristan lives up to his last name of Crook. They knocked us down on the trade in for reasons that were not valid. Unfortunately this particular car is not very easy to find especially with the millage on it so we purchased it despite our misgivings with the dealership.
Business response:
Thank you for taking the time to provide us with this feedback. We value responses from our customers because it helps us reach the highest levels of customer service we strive to provide to our customers and ensure that they leave our dealership satisfied. We apologize for the inconvenience that occurred in our sales department and would like to reassure you that our team has been working diligently to resolve the situation. If you have any questions or would care to discuss this further please do not hesitate to contact me... read more
I had been looking for a luxury used car for 5 years and had decided to shelf the idea because of the rude sales people that had spoiled the experience for me. Then I decided to check out the Genesis at Earnhardt in July 2013, where I met with James Orosco. James was so professional, straight forward and respectful on my 1st visit, I had renewed faith that I would find the right vehicle. Unfortunately, the model with accessories that I wanted, was just not being traded in at that time. Sadly it went on for almost 6 months, b... read more
Business response:
Congratulations on the purchase of your Hyundai Genesis! We are grateful for customers like you and the opportunity you have given us to earn your business. We strive for customer satisfaction in all areas of our dealership and it is apparent you have received the service you most deserve! James' friendly character and low pressure sales approach make him a true asset to our sales team. We couldn't be happier to know that he was standing in the right place at the right time! We will be sure he and Mark hear of your praises. ... read more
Excellent Service, friendly Environment , warm welcome, 100 percent Satisfied! ! Great job team... Def will recommend you to friends and family. Thank you so much for everything you did for me. Stacia McClure
Business response:
We work hard to create that friendly environment you encountered and we are pleased to know you are fully satisfied with your experience! Thank you for taking the time to share your thoughts with us and for leaving this 5-star review. We anticipate working with you again and we are eager to meet any referrals you send our way! In the meantime, check out Facebook and Twitter for exclusive content and deals. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I never really considered Hyundai as the manufacturer of my next car, but after reading a few reviews and articles about the Genesis Coupe, I was intrigued. I have always been a Ford-,BMW-, Nissan-owner until now, and all of them I purchased used from the owner. I swore up and down I would never buy a car from a dealer. Thus, it's no surprise I was still a little skeptical when I found a good looking, pre-owned coupe online and listed by Earnhardt Hyundai. I happened to be in the area, so I stopped by Hyundai of North Scotts... read more
Business response:
Congratulations on your 2011 Hyundai Genesis Coupe! Thank you for taking the time to share your experience at Earnhardt Hyundai North Scottsdale. Tony's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. Thank you for your recommendations and all of us look forward to the next time... read more
I was referred to Mark Rushford who was extremely helpful and turned me over to the very capable hands of Sean Pieper. He made the buying experience easy and enjoyable! I would definitely recommend these guys to my friends and family. Thank you again.
Business response:
Thank you for the encouraging feedback and 5-star rating. Sean is a great asset to our team and we are glad you had the opportunity to work with him. We will be sure to pass along this great review and all of us look forward to the next time we may be of service. Until then, be sure to like and follow us on Facebook and Twitter to stay connected! All the best, Mark Rushford General Manager mark.rushford@earnhardt.com
We purchased a 2014 Hyundai Santa Fe Sport from John Cowan. We love the car and John was extremely knowledgeable about the product and took time to explain every feature. We really appreciate his experience and the extra time and effort he took to make sure everything was just right. He was very friendly and easy to talk to. After dealing with many different car dealerships prior to making this purchase, we would recommend Earnhardt Hyundai and John and Ian above most of the others for a 'pleasant' car buying experience.
Business response:
Thanks for the outstanding review and congratulations on your new 2014 Hyundai Santa Fe Sport! Our team works hard to ensure you leave our dealership with a great experience. It's important you feel comfortable to shop for what you want and to ask questions with out feeling pressure of any kind. We're pleased to know you found John and Ian to be so helpful and that we were able to turn your shopping experience into a pleasant one. If there is anything else we can do for you in the future, please do not hesitate to ask! Pleas... read more
this is the second car I have purchased from Earnhardt Hyundai and both times I have found everyone involved with my purchase to be extremely friendly, and very knowledgable. they take the time to explain all the facets of the car and the negotiations involved. I highly recommend Earnhardt dealership and its employees to anyone that is thinking of buying a new car.i personnly found jeff zilinski very helpful and knowlegable and professional in his dealing with me.
Business response:
Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. I will sure to share your awesome feedback to Jeff and to our entire sales team. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Kind regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I hadn't purchased a new car in some time and had some anxiety about the process. A close friend of mine referred me to Sean Pieper due to her positive and professional experience. You are blessed to have Sean representing your dealership as he explained each step of the process, answered any questions/concerns, and was overall pleasant to work with.
Business response:
It's no secret; Sean is a terrific asset to our sales team. His patience, product knowledge, and willingness to help others keep his customers satisfied and coming back! We're glad to hear you had the opportunity to work with him and his hard work led to the purchase of a new car. Congratulations! Should you run into any issues or have any questions please do not hesitate to reach out to any of our staff members. We anticipate working with you again in the near future. Kind regards, Mark Rushford General Manager mark.rushfor... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 7:00 a.m.
Browse nearby in Plano, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com