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World Subaru
- Automotive
- Red Bank, NJ
About this business
Location details
688 Shrewsbury Ave, Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've always had great experiences with World Suburu - I'm now on my second Suburu through them. Rich R and Nicole were easy to deal with and did a great job setting me up quickly with a good deal.
Business response:
Daniel, Thank you for your kind review as well as your five star rating. I'm happy to hear you had a great experience at our dealership. Rich & Nicole are both outstanding & we are honored to have them on our team. Thank you for choosing World Subaru & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager
Thanks Josh for a very painless buying experience! World met and exceeded my expectations & I wish I would have gone there first and saved myself anxiety! The entire staff was great and xtra thanks to Nicole for her friendly and helpful explanations. THANK YOU ALL!
Business response:
Hello Denise, We appreciate your five star review. I'm glad to hear that so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for choosing World Subaru & we look forward to working with you again in the future. Sincerely, Joe Wajda, Executive Manager
Watch out for bait and switch pricing. Was quoted one price then went into finance and given another price. Rich was absolutely the rudest salesperson with no people skills whatsoever. Rich chose to yell at me rather than calmly explain the misunderstanding, resulting in a lost sale. No manager ever attempted to step in or assist with the sale. What kind of dealership is this?!?!?
Business response:
Anthony, Thank you for taking the time to leave us a comment regarding your visit to our dealership. I am sorry to hear you were not satisfied with your service, but appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. It should be noted you visited with Rich the first time for over 2 hours and thanked him and myself when you left. You called back a few days later, re-negotiated the selling price, you accepted and had us calculate payments for 48 mon... read more
My sales folks Tim and Nicole were nice enough and overall a nice experience with the exception that they offered me an extremely low offer of $7,000 for my trade in...(2011 Outback with 104k miles, decent tires and NEW battery & professionally serviced). Maybe because I'm an Engineer I would expect them to actually look at my trade in and make me a fair offer based on its value and condition, not offer my a super lowball number so we can start the negotiating off low. When I mentioned that I was going over to All American S... read more
Business response:
Andy, Thank you for taking the time to leave us a comment regarding your visit to our dealership. Our stellar reputation, shown by our 4.5 rating here on Facebook, shows that we are not in business to waste peoples time or treat our customers like "typical car dealers." I am sorry to hear you were not satisfied with your service, but appreciate your feedback. Customer service is extremely important to us, and we always do our best to meet our customers’ needs. I appreciate that you took the time to visit World Subaru & thank... read more
Great buying experience...worked with Josh who was our salesperson and Nicole then assisted us in getting into our new vehicle!.. thanks!
Business response:
Elizabeth, thank you for your review. Your feedback holds great importance to us. I am glad Josh and Nicole were able to be to your assistance in the purchase of your new vehicle. Thank you for choosing World Subaru. We hope to see you again soon. Best, Joe Wajda, Executive Manager
We just picked up our 2017 Subaru Crosstrek this week. Our salesman was Girsh Berman and he couldn't do enough for us, from listening to what we wanted to spending the time to show us how everything worked. From ordering what we wanted to finally driving off the lot we were ably assisted. The finance manager was also great to deal with as he never pressured us into anything we didn't want to purchase. I'm very happy with my first Subaru. Very great place to get a car, low prices, great service! I recommend asking for Girsh B... read more
Business response:
Hello Slava. Thank you for your five star review. We appreciate you taking the time to write to us. I am glad Girsh was able to assist you through your car-buying process. Girsh is an amazing salesmen. We are grateful to work with him. Congrats on your new Crosstrek. We hope to see you again soon. Sincerely, Joe Wajda, Executive Manager
Josh was my salesman. He was very honest with the sale of our vehicle. This is my first Subaru. I decided not to get another Honda after the salesman tried to deceive us into a new car. We made the best decision.
Business response:
Hello Kelly, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. Josh is an excellent salesmen & we are so lucky to have him on our team. We thank you for choosing World Subaru & we hope to see you again soon. Please enjoy your new vehicle. Sincerely, Joe Wajda, Executive Manager
Excellent Dealership. Michael G Marquand made my car shopping experience the smoothly it could have possibly went.
Business response:
Hello Anderson, Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have Michael on our World team. Thank you for choosing World Subaru & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager
World Subaru is amazing! I would recommend them to everyone! I am beyond thrilled and in love with my new Crosstrek!!! Josh Cavalier, Nicole Sciamarelli and Frankie Lopes were helpful, friendly and wonderful!
Business response:
Hello Patti. Congratulations on your new Crosstrek! Thank you for your kind review as well as your five star rating. Josh, Nicole, & Frankie are all outstanding & we are honored to have them on our World team. We thank you recommending World Subaru & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager
Frequently asked questions about World Subaru
How is World Subaru rated?
World Subaru has a 4.7 star rating with 3,647 reviews.
When is World Subaru open?
World Subaru is closed now. It will open tomorrow at 9:00 a.m.
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