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World Subaru
- Automotive
- Red Bank, NJ
About this business
Location details
688 Shrewsbury Ave, Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased my first vehicle with Tim about a month ago. He was knowledgeable and made the seemingly overwhelming process anything but! It was an easy, pleasurable experience and I recommend World Subaru to all who are looking to drive some of the safest cars on the road!
Business response:
Katherine, We greatly appreciate your five star review/rating. I am happy to hear you enjoyed your car-buying experience at World Subaru. Tim is outstanding & we are honored to have him on our team. Thank you for recommending World Subaru & we look forward to working with you again soon. Take care. Sincerely, Joe Wajda, Executive Manager
This was my first ever car-buying experience at a dealership as I'd always purchased used cars through my local mechanic so I was very apprehensive, but the entire experience at World Subaru was a positive one. I contacted Emily on-line to set up an appointment to test drive a few pre-owned Crosstreks and she got back to me immediately. Everything went smoothly from the moment I walked in and met with Josh. There was no pressure to buy but he definitely made it easy and hassle-free offering me a better interest rate than my ... read more
Business response:
Jennifer, We greatly appreciate you taking the time to leave us a review regarding your visit with us. I am happy to hear you had a positive car-buying experience with us. Thank you for recommending World Subaru & we look forward to working with you again soon. Please enjoy your new Crosstrek! Sincerely, Joe Wajda, Executive Manager
Get a rattle or a vibration in your once new car and you are cursed for the duration. Every time I go in for service I complain about the vibration noise that occurs beginning at 1100 rpms and when I am putting on the gas. After 2 years and who knows how many attempts to get Subaru to find and fix the vibration/rattle - it is still there! But the service people are nice. Oh well. No more Subarus for me.
Business response:
Janice, Thank you for taking the time to leave us a review regarding your Subaru. I am sorry to hear about the rattle sound. However, it's an intermittent problem & we are happy to help you by ordering a part to fix this problem. Customer service is extremely important to us, and it is always our #1 goal to satisfy our customers. Thank you for your patience and we look forward to working with you again soon. Sincerely, Joe Wajda, Executive Manager
Even though we had come in an hour to closing, all sales associates were welcoming and helpful with our questions of our purchase. Even well after closing each individual we met with spoke to us calmly and answered each question to the best of their abilities. Their sales prices were even a few grand below general market value which helped us walk out the door with our certified used XV Crosstrek even faster.
Business response:
David, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We are pleased to hear you had such a wonderful & positive experience at World Subaru. We are extremely grateful for our staff and the services they provide. Thank you for choosing World Subaru & we hope to see you again soon. Sincerely, Joe Wajda, Executive Manager
My husband and I recently bought a Subaru Forester from World Subaru. Shane Henderson, Tim Stuart and Tara Mullins are the best! They went above and beyond to accommodate us. Shane and Tim assisted with the sale and were awesome and Tara went over all of the features - she was extremely knowledgeable. It was a great experience to work with a wonderful crew!
Business response:
Hello Donna, Congratulations on your new Subaru Forester! We greatly appreciate your five star review/rating. I am happy to hear so many of our employees were able to assist you successfully. We are extremely grateful for our staff and the services they provide. Thank you for shopping at World Subaru & we look forward to working with you again soon. Safe travels! Sincerely, Joe Wajda, Executive Manager
This was my first Subaru purchase and they made it a really wonderful experience. They went above and beyond to get me into the car I wanted at the price range I wanted. My salesman was Rich and he was great, so was the sales manager, and Nicole was super helpful with understanding everything my car can do. I would recommend everyone to go there for their next car. They absolutely value your time and your business. Thanks for everything!
Business response:
Hello Tracy. Thank you for submitting your five star review. I am glad you enjoyed the service provided to you. We value your business so much. Thank you for shopping with us at World Subaru. Please enjoy your new vehicle. Sincerely, Joe Wajda, Executive Manager
I've had five Subarus over the last 30 or so years and this is my fourth from this dealership. My salesperson Girsh Berman could not be any more professional, pleasant thorough, and helpful. He is totally knowledgeable and works with his clients to make they're buying or leasing experiences stress free. Michael in the financial part of the business is great and explains everything thoroughly in a friendly pleasant way. Tara in customer care was very helpful explaining all the details about the car and online systems. This de... read more
I've bought 2 cars from them and I "thought" i was treated well. Until I bought a 3rd one from a different dealer who was fantastic and we got way better incentives and service. So, I would shop around, even the same brand dealers.
Business response:
David, We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Customer service is extremely important to us, and we always do our best to meet our customers' needs. We look forward to working with you again in the future. Best, Joe Wajda, Executive Manager
Great job by everyone at World Subaru. Walked in with a pretty good idea of what I wanted and randomly met Josh Cavalieri. He wasted no time showing me what I might like and never tried to over sell me. I was in and out in no time and just before I left Tara Mullins gave me a last minute tech lesson. Great experience from price to service.
Business response:
John, Thank you for taking the time to leave us a review regarding your experience at our dealership. I am pleased to hear you had a wonderful car-buying experience with us. Josh & Tara are both amazing & we are lucky to have them on our team. We appreciate you shopping at World Subaru & we look forward to your visit again soon. Safe travels. Sincerely, Joe Wajda, Executive Manager
Frequently asked questions about World Subaru
How is World Subaru rated?
World Subaru has a 4.7 star rating with 3,647 reviews.
When is World Subaru open?
World Subaru is closed now. It will open at 9:00 a.m.
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