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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Gretcheal Wiggins's profile image
Gretcheal Wiggins 
recommend  Recommended
6 years ago

Awesome Service Wesley was great 

Dan Burnham's profile image
Dan Burnham 
recommend  Recommended
6 years ago

Service department and people at World Ford are great. Not happy with product, 2015 F-250 w/6.7 diesel. 4th or 5th time to dealer for the same issue, DEF/DPF sensors. I truly believe that this vehicle will leave me stranded on the side of the road one day with my 5th wheel hooked to it in the middle of nowhere. 

Kelly Bleiler's profile image
Kelly Bleiler 
recommend  Recommended
6 years ago

Called at 8;00 in the morning had apt by 9;30. Needed to repair lock switch and new key fob. Discovered leak on coolant system. Found leaking in water pump! Was able to get part quickly. service driver dropped me off for lunch. Vehicle was ready before I finished my lunch! Service driver has to be one of the kindest gentleman! Was leaving dealership by 2:25. So glad I discovered that problem and I wasn’t stuck alongside the road somewhere!!! Great customer care! 

Dennis Scully's profile image
Dennis Scully 
recommend  Recommended
6 years ago

Very curtious host representative, fast and reliable service! 

Don David's profile image
Don David 
recommend  Recommended
6 years ago

We stopped in without an appointment, Jerry helped us and took great care of us. Excellent customer service and prompt care. Would definitely recommend 

Debbie Vickery McNeill's profile image
Debbie Vickery McNeill 
recommend  Recommended
6 years ago

Very helpful and knowledgeable 

Kathy Mizak's profile image
Kathy Mizak 
recommend  Recommended
6 years ago

This was my first time using World Ford. I appreciated the way they kept me informed via text and that they emailed me a copy of the report. Very nice and easy to work with. 

Jeff Kilgore's profile image
Jeff Kilgore 
recommend  Recommended
6 years ago

The service writers are awesome, now the bad stuff. 3 hours to change oil and filter and rotate and balance 4 tires is inexcusable. I had an appointment for 9.45. I checked in at 9.37. I checked out at 12.40. This is the 3rd time I have been for service and it take at least 2 hours and 20 minutes for the same maintenance. Today is the last for me. 

Amanda Taylor's profile image
Amanda Taylor 
recommend  Recommended
6 years ago

If you’re looking to purchase a new vehicle, I recommend asking for Robin. She is knowledgeable, fun to work with and you won’t be disappointed. 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open on Monday at 9:00 a.m. 

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