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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Amanda Maddalena's profile image
Amanda Maddalena 
6 years ago

I took my Ford in for it's first oil change, tire rotation and Ford Inspection and was not pleased. Upon arrival my husband and I told them we have a 9:45am appointment for service and that we never received our confirmation text on either phone confirming our appointment like they said we would. The Service Guy asked what we needed done instead of accessing the appointment which was a little annoying to begin with but we let that slide. They did call to tell me my car was ready on time. We went and picked it up then when I ... read more

Frederick M. Harrison's profile image
Frederick M. Harrison 
recommend  Recommended
6 years ago

15K service and tire repair. Quick and friendly staff. Finished faster then expected. 

Josh Sturgis's profile image
Josh Sturgis 
recommend  Recommended
6 years ago

Really good service department. Friendly advisors and techs. Have always shot me straight when working on my truck. 

Marcella Garrett's profile image
Marcella Garrett 
recommend  Recommended
6 years ago

I had a couple of bad experiences with a tech adviser and I will never use Shaun again, he did not contact me by phone or email to let me know what was happening with my vehicle.. on my third visit i talked with Kelly and was very pleased with her help and communication, on my fourth visit, Kelly was out and I talked with Jerry and he was also very helpful and kept me updated on my vehicles progress. If not for Kelly and Jerry I would never go back to World Ford of Pensacola. The four visits in two weeks were all for the sam... read more

Brad Fisher's profile image
Brad Fisher 
recommend  Recommended
6 years ago

We dropped my wife's Explorer off for a front end noise. Jerry was great and provided excellent communication every step of the way. The issue was fixed and the repairs explained. Thanks Jerry! 

Paul Thomason's profile image
Paul Thomason 
recommend  Recommended
6 years ago

friendly staff, knowledgeable mechanics, fresh donuts and coffee. 

Fagan Carolynmarkfagan's profile image
Fagan Carolynmarkfagan 
recommend  Recommended
6 years ago

Justin in Service was wonderful He kept me informed every step of the way. Great Customer Service The Technician worked hard to get me back on the road. I really appreciate the great experience I had with world board in Pensacola Florida 

Kimberly Madden's profile image
Kimberly Madden 
recommend  Recommended
6 years ago

Awesome sales crew. We will definitely be using World Ford again. Thank you 

Christopher Wells's profile image
Christopher Wells 
6 years ago

For Starters it was very easy to use there website and set up my appointment for my oil change and tire rotation on my 2018 F250 6.7. My expectations were to show up on time and be done in 30-45 minutes like any other oil scheduled oil change. That did not happen I showed up on time with my wife and 18 month and talked to a service advisor and he said they will get on it and about 40 minutes later David the service advisor on my confirmation email came to the waiting area not to tell me i was ready to go but to tell me they ... read more

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open on Monday at 9:00 a.m. 

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