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Woolston Lodge Surgery
- Healthcare
- Southampton
About this business
Location details
66 Portsmouth Rd, Woolston, Southampton, SO19 9AL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most dismissive GP surgery I have ever been to. I came out of my appointment crying today.
Recently, they have improved, so i am changing rating to 3 stars. It is not perfect, but you are able to get an appointment and receive a reasonable help.
Body language from the receptionist omg so rude do you really think I’m coming to the surgery for pleasure Please learn to be more compassionate and welcoming The waiting room is always empty there is always 30 people in the queue if you try to call This surgery is gone down hill Absolutely appalling
Honestly I cannot explain how disappointed and how bad the service is here as the staff doesn’t seem to know what to know what to do when you call for an appointment and gp’s aren’t the best except dr Hughes
Since Chartwell partnered with Woolston the service has gone downhill. You can be number 30 in the queue, prescriptions take too long, you get given a GP in this practice without being informed and trying to get a face to face appointment is virtually impossible. The patient is no longer at the heart of the primary care provider as it once was when it was just Chartwell.
Frequently asked questions about Woolston Lodge Surgery
How is Woolston Lodge Surgery rated?
Woolston Lodge Surgery has a 2.1 star rating with 170 reviews.
When is Woolston Lodge Surgery open?
Woolston Lodge Surgery is open now. It will close at 6:30 p.m.
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