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Woodcrest Village
- Apartments
- Lithonia, GA
About this business
Location details
2325 Woodcrest Walk, Lithonia, GA, 30058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
My first Apartment My overall stay was okay. I stayed her for 3 years and it taught me a lot. Some good things were good customer service from the new management and staff. Some things that could have been done better is maintenance. They never truly fixed my A/C and they responded very late to alot of request. Communication could also be better. Woodcrest village is a good starter place for someone to learn how to manage bills and grow.
Verified Renter The reason for the lower score is that it is hard to get things fixed promptly. If there is no need for maintenance in your apartment, you will be fine, but many people live in apartments so that they will not have the headache of repairs.
Verified Renter All went well a few small items need address yellow jacket nest on deck light, front door is very loose. No drain plug in master bedroom sink. Plug no strings to open blinds. Last one light bulb.
Business response:
Thank you for your feedback. We apologize for the inconvenience and will address these issues promptly. Please contact the leasing office if you need further assistance.
Verified Renter This is my first apartment ever so I didn’t know what to expect. But Ms.Vicky was very helpful and welcoming to me. The neighbors seem very nice and respectful.
Verified Renter My apartment was supposed to be renovated it was half done. Not mush in here new. I had to purchase and replace my own toilet seat. There was a roach in the apartment. The sliding doordoest lock its broken.the screen is hanging off the hinges. The cabinets are not new or atleast Clean.air vent is full of thick Dust. The aparment wasnt cleaned appropiat
Verified Renter So far so good! My leasing agent Vicky was super helpful with getting me approved for my apartment! The community is nice and well kept (aside from the humongous spider webs, that are super terrible this year). My apartment is nice, layout is odd, but at no fault to current management. Thank you to Woodcrest Village, I look forward to staying here!!
Business response:
Thank you for your feedback! We're glad to hear Vicky was helpful during your approval process and that you find the community nice. We appreciate your understanding about the layout and will address the spider webs promptly. Enjoy your stay at Woodcrest Village!
Verified Renter My experience was okay. I do like the fact that my appliances are new. or at least they appear new. I have no hot water and no shower rod. there are two outlets in my bedroom that do not work. Carliss was sweet and assured me my issues would be fixed soon
Business response:
Thank you for your feedback. We apologize for the inconvenience with the hot water, shower rod, and outlets, and we're glad Carliss is assisting you. Please contact our office directly if you need further assistance.
Verified Renter I really enjoy staying here , I normally don’t have any problems. The only issue I’ve had recently is my AC not working properly and maintenance being a little slow about finding the problem & fixing it.
Business response:
Thank you for your feedback. We apologize for the delay with your AC issue and will work to resolve it promptly.
Verified Renter I love the community here. It’s nice and quite very pet friendly but the only complaint I have is that maintenance takes forever to finish. Work ordered and that the mailboxes are always broken.
Business response:
We’re happy to hear you love the community and enjoy how quiet and pet-friendly it is. I’m sorry to hear about your experience with maintenance delays and the mailboxes. Please know we’re actively working on both to provide a better experience for our residents.
Frequently asked questions about Woodcrest Village
How is Woodcrest Village rated?
Woodcrest Village has a 3.8 star rating with 747 reviews.
When is Woodcrest Village open?
Woodcrest Village is closed now. It will open tomorrow at 9:00 a.m.
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