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Williams-sonoma
- Kitchen & Bath
- Houston, TX
About this business
Location details
4060 Westheimer Rd, Houston, TX, 77027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Love buying what you think is a brand new coffee maker (and getting grief from the sales associate on how you need a receipt to return it if it doesn't fit under the over counter cabinetry in your kitchen) only to open it and find that it's been used and not cleaned. Definitely the last time I'm spending my time and/or money there.
The sweetest, most helpful people I have met in a long time...it was a great place...and loved the samples....lol
We came to this location for a Bridal registry event that was supposed to start at 9 am. At 9:50 we saw employees walking in so my fiancée got out of the car to ask if the event was still on. When he stepped out of the car he said "excuse me" to get the attention of the lady standing 2 feet away. She ignored him so he repeated himself only to be interrupted and told with a finger in his face that "it would be just one more minute"... So rude..
Very very disappointed in this store and it's return policy. Manager refused to accept a return on a Breville deep fryer that did not work, upon first and only use. He told me to send it back to the manufacturer. I called and it is now out of warranty so I am stuck with it. It was a gift and I did not have the receipt and I could not honor their 30 day return policy. However, there are exceptions to every rule and I feel like an honest and courteous transaction should have taken place. I was not asking for my money back, but... read more
Business response:
We are so disappointed to hear that such a loyal customer had a bad experience in our store. We offer our sincerest apologies. Please give us a call at 713.212.0346 so that we can discuss how to fix the issue. We want our customers to always enjoy Williams Sonoma and experience the best service.
Of all of the stores in this chain this is my favorite. Amazingly helpful staff and they are always fully stocked.
Business response:
Thanks Eddie! We appreciate your review and appreciate you shopping with us! Happy holidays. ☺️
Es precioso el lugar y un extaordinario dia que convivi en Willams-Sonoma Highla! Espero pronto volver
Parking is a real hassle but it is worth it once you get in the store.
Frequently asked questions about Williams-sonoma
How is Williams-sonoma rated?
Williams-sonoma has a 3.9 star rating with 297 reviews.
When is Williams-sonoma open?
Williams-sonoma is open now. It will close at 9:00 p.m.
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