Wilbur's Air Conditioning Heating & Plumbing

Abe J 

on BBB

5 years ago

Matt and his crew did an excellent job. Matt, Jacob and will were professional, courteous and hard working. they installed my new water in in short order. If I need any plumbing work in the futuer Wilbur will be the first one I call. 

Wanda H 

on BBB

5 years ago

Always available when needed, excellent customer service from office staff and the technicians are extremely qualified in their areas of expertise. 

Mike C 

on BBB

5 years ago

Easy to schedule an appointment and follow up to confirm was great. Techs called before arriving and were quick and efficient. Very courteous. However, felt the price for services rendered was HIGH. 

Paula R 

on BBB

5 years ago

good customer service. They had emergency call while servicing our plumbing. Made sure we O.K. with them going to the emergency. They were unable to return that day so they called and said would give us a discount and arrive first thing the next business day if we didn't mind them not returning same day. We agreed and they were true to their word. Customer service reps were very courteous. Fixed our plumbing problem quickly. 

Gary H 

on BBB

5 years ago

I called at night because a/c had gone out. Hotter in the house than outside. Technicians were out the next morning to troubleshoot. Was advised the best option was to replace the whole unit. Robert came out to propose options for new system. After making my choice, equipment was ordered and installation crew was on the way. The guys worked until after dark. Great job by everyone that came out. I've been using Wilbur's for years and have never been anything less than completely satisfied. 

Jimmy G 

on BBB

5 years ago

Thank you to Wilbur Plumbing in Trussville for the great work they did for us. They came right out when we called them with a major problem, Kudos to Jeremy, Will and George. They are such hard workers, never stopping , especially in 100 degree temp. They were professional and friendly. We will use them again if we have any other problems. We highly recommend them. We give them 5 stars. ************* 

jim d 

on BBB

5 years ago

I had a plumbing issue on my home urinal. The entire staff was great. Brie and Megan (office manager) were very helpful and polite. Jeremy the repairman was very knowledgeable, easy to work with and prices were very reasonable. In the future, they will be the only company I will call. If I ever have A/C issues, I will definitely call these folks. 

william c 

on BBB

5 years ago

matt, the field tech. came out on time ,explained what he thought my sewer problem was, and was clear on the estimated and what / how long the job would take. it's an expensive fix, but when he suggested the no interest finance option and the transferrable 5 year warranty, I felt more at ease going ahead/.. I've dealt with other companies with this problem, and Wilburs has been the most professional.. Can't wait for the problem to be fixed!!. .. 

David R 

on BBB

5 years ago

I called Wilbur's to come check my AC unit since it wasn't keeping up with the heat. I called about 8am and the tech Will S**** was here just before noon. He was very polite, pleasant to talk to, extremely knowledable, and thoeough. He spent about 2 hours checking out my system, discovered the problem and fixed it. He said my unit was 22 years old and would need to be replaced soon and when that time comes i will definitely call Wilbur's. I highly recommend them forAC servicw