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Whisper Hearing Center
- Audiologist
- San Rafael, CA
About this business
Complete Audiology Examinations and Hearing Aid Technology
Location details
750 Las Gallinas Ave, Ste 103, San Rafael, CA, 94903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed, 1 call close. Per my examiner I was told to check with VA since I'm a Veteran. VA wanted a copy of my exam, so I contacted the office and asked them to send the information, I was told they had done so. When a ***************** receives via fax or email it us recorded for security purposes. The office lied about submitting any paperwork, they charged me $85.00 for my copy. Beware of this disorganized ***
I would not recommend this company to anyone. Treats their employees like c*** You can go to any other hearing aid specialist and get better treatment at half the cost. Calling on all veterans to boycott this company. They were fined in ********* over two million dollars for false advertisment to senior and veterans. So you know if they did it there they're doing it in ****** and the US.
Business response:
Thank you for the opportunity to address your concerns. Please contact our ************ Center ************** in ******, so that we may assist you further.
No opt out option. Web site freezes.Spam? Will not do business with this company.
Business response:
Thank you for the opportunity to address your concern. If you would like to provide your mailing address and email address, we can remove you from our Mailing List. This information can be emailed to ************************************ HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
The phone calls from this company are harassment!! I received 4 phone calls within 5 minutes one day. I told them I was not interested in purchasing anything at that time and to please stop calling. Now today I got a call from yet another one of their locations. Informed them that my next call would be to report them as harassment. My next hearing aids will NOT come from this company.
Business response:
Thank you for the opportunity to address your concern. We will investigate the situation and ensure that your name is on our Do Not Call List. HearingLife values our relationship with you as your hearing healthcare provider and we apologize for the inconvenience this has caused you.
Store is never open. Batteries are proprietary. Can't buy them anywhere else.Now we have to get another pair of hearing aids from a different place to maintain them They charged $6000 at first. Then when we decided to leave - the price dropped to $300. Mmm go figure.
Business response:
Thank you for the opportunity to address your concerns. Please contact our ************ Center ************ so that we may assist you further.
Hearing life in ********** and ****** ********************* have abandoned their patients as of this week September 20, 2022. I understand **** is no longer with company and they have not replaced him.We need service asap and was told the closest location is in Virginia. When you call corporate office put u on hold and then want u to leave a message which I already have everyday this week. Poor customer service
Originally purchased AIDS through Hearing Life. During pandemic, they shut down all local offices without explanation or client communication. Result was no availability of supplies and no response from company. Beware that this business is prepared to leave you stranded.
Business response:
Thank you for the opportunity to address your concerns. Please contact our ************ Center at ************ so that we may assist you further.
I had a complimentary hearing test on September 7, 2022. I was hesitant in making the appointment but was pleasantly surprised by the professionalism, knowledge and courtesy extended to me by ***************************** at the **********, ** office. After going over different choices of hearing aids, I was very impressed with the Signia brand. I picked up my hearing aids on Friday, September 9, 2022. I realize that I will need time to adjust to wearing them but after several hours of finally "hearing" without having the vo... read more
Business response:
Thank you for your kind words regarding ***************************** and our **********, ** HearingLife office. We value all our patients and seek to provide quality care consistently, just as your description of ******* services attests. We greatly appreciate your time in providing a review of your experience and look forward to continuing our relationship as your hearing healthcare provider.
This entire corp. office of Hearing Life.....mails you letters, cards stating...."we offer you a complete hearing **************** will receive a $20 gift card of your choice....it also states that people OVER 60 should hve their hearing tested ANNUALLY....however, when I made an appointment this year....I WAS SPOKEN TO IN A DEMEANING TONE OF YOU....woman said to me why are you here, told them the TRUTH...I am responding to a letter from Hearing Life.because I would receive a $20 e-mail gift card, I am on Social Security, so... read more
Business response:
Thank you for the opportunity to address this concern. It is HearingLifes intent for our patients to be as satisfied as possible with their hearing healthcare experiences. We apologize for any misunderstanding or miscommunications that *** have cause this unsatisfactory experience. Our management team will contacted our HearingLife clinic staff to review and address your concerns. We appreciate your patronage at HearingLife and look forward to continuing our relationship favorably.
Frequently asked questions about Whisper Hearing Center
How is Whisper Hearing Center rated?
Whisper Hearing Center has a 1.4 star rating with 70 reviews.
When is Whisper Hearing Center open?
Whisper Hearing Center is closed now. It will open tomorrow at 8:30 a.m.
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