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Wheeler Chevrolet Cadillac
- Auto Repair
- Yuba City, KY
About this business
Location details
350 Colusa Ave, Yuba City, KY, 95991, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Very impressive dealership. Jason was awesome and so was the rest of the team. I've bought many cars and this, by far, was the best experience. No hassle, not back and forth, no hidden agendas. Just an awesome experience experience all around. I will definitely go there again!
Business response:
Thank you Carianne! We're humbled by your kind and warm words. Just the fact that your experience was so awesome...it makes us really happy. :) Thank you!
They told me they had the car I wanted on the lot. They didn't. We purchased the car with the understanding that it would be delivered to me Monday before dark. I received the car way after dark. The person delivering the car could not explain the features to me because he was new to the company and didn't know how. The navigation system didn't work. I had to bring the car back to Wheeler and have the sim card replaced. This should have been checked before they delivered it to me. Very unprofessional. Two weeks into having t... read more
Business response:
Karen - We're so sorry to hear about your experience. I will have our customer service manager reach out to you to find out more and see what we can do to help correct the situation. Thank you for bringing it to our attention.
Don't ever ask for a quick lightbulb change here....surprise...$50!!! Oil change, tire rotation, car wash was only $40!! Never would have had it done, if I was told the ridiculous cost!!! Then....they were rude when I questioned it...wow....hope it wasn't too much work to pop the bulb out. #completelydisgusted
Great Service by TC and Staff. Straight forward help, No BS, No Run Around. I said what I wanted, price and they did it all. Definitely going to purchase here again.
Business response:
Clint, thank you for taking the time to write this review. Most importantly, thank you for the opportunity to have earned your business. We pride ourselves making our process as smooth as possible. It sounds like we did right by you. Have a great week!
Great service and everyone was so helpful!! Super happy with my car.. Thank you Shane and Sue!!
Business response:
Thank you Lilianna! We appreciate the five-star review!
So my husband and i got at brand new truck on black Friday. But they said they would fix the scratch on the truck and they didn't. The guys were great until they said there's nothing they can do about the scratch. So now I'm pissed. We got a new truck with a scratch that we didn't make.
Business response:
Hey Tanya, I've sent a copy of this review directly to my manager. I will make sure personally that someone reaches out to you. Thank you for your purchase, and congratulations on your truck.
Got a great deal on my truck! Would definitely recommend these guys over the dealerships out in Roseville. Shane was our salesman, definitely knows how to treat his customers.
When the hours for service are only 730 to 530 and you work 730 to 5 it makes it near impossible to get important things fixed or serviced on your car. Whoever thought it was a good idea to not have service hours on the weekend when that's the majority of the populations time off was just not thinking. Luckily I own a Ford and Geweke has amazing service and hours that benefit its customers. As for my wife's car though it's a struggle every time the car needs service. It may seem small but this kind of thing will definitely i... read more
Business response:
Ryan, we're sorry you had a negative experience with our service team. I have passed this review to my manager for further review. What is the best number for someone in management to reach you at?
Frequently asked questions about Wheeler Chevrolet Cadillac
How is Wheeler Chevrolet Cadillac rated?
Wheeler Chevrolet Cadillac has a 4.3 star rating with 157 reviews.
When is Wheeler Chevrolet Cadillac open?
Wheeler Chevrolet Cadillac is open now. It will close at 8:00 p.m.
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