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West Shore Home

4.6

About this business

West Shore Home installs high-quality baths and showers in just one day. With over 15 years of experience in the bathroom remodeling space, our experts understand the needs of Houston homeowners. Attractive shower surrounds, accessibility features, and flexible financing are just a few reasons to renovate with us. West Shore Home is proud to bring happiness to the bathrooms of all our customers. 

Location details

10551 Ella Blvd Suite 200, Houston, TX, 77038, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:30 p.m.
4.61,024 reviews
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Linda L's profile image
Linda L 
2 years ago

Great Team installed our new shower...Steven H. And Jumarkos! We are very happy with it!! 

Carol G's profile image
Carol G 
2 years ago

Shane Mike Brian T Edward and Jessica I was very impressed with the crew that came out to install my windows from West Shore. Very professional experience and I feel quite blessed. I would recommend West Shore to anyone. 

Helena F's profile image
Helena F 
2 years ago

Nathan Bob, Victoria, Mike and Ivan came and did my windows and did a fabulous job. I highly recommend west shore home 

J A W's profile image
J A W 
2 years ago

Kyle, Jake, Eric and Roberto did a great job and I am very pleased with my shower! 

Samuel B's profile image
Samuel B 
2 years ago

Tim white was professional and did a great job. We are extremely satisfied. 

Maurice B's profile image
Maurice B 
2 years ago

Shane, Mike, Edward, Brian S, Chris and Jessica This team was awesome, they showed up on time and got right to work. I would recommend this team and company to everyone. Thank you so much Maurice B******* 

Kyle M's profile image
Kyle M 
2 years ago

Overall I think this is a great company. Very process-oriented, and they treat their employees well. 

Raymond H's profile image
Raymond H 
2 years ago

Terrible customer service. I’ve experienced numerous issues with West Shore from them scheduling an appt and not showing to measuring windows incorrectly. Since March, I placed calls to my salesman, customer service, left two complaints on website, negative review with Home Advisor and not one time have I yet to receive a call to discuss my frustration and answer questions. Part of my project was completed but I’m at the point where I don’t care if the rest is completed as I’ve moved on from West Shore. It’s a shame as this ... read more

Business response:

We sincerely apologize to Mr. H****. Particularly as a repeat customer. There were two issues with some of Mr. H****'s windows. One as a result of a measuring error, and one as a result of a manufacturing error. We are addressing both issues and will ensure that he is 100% satisfied when we are done. 

Kristi B's profile image
Kristi B 
2 years ago

My mom (80) had a shower put in and there was nothing but problems one after another. She signed up for a promotion they were having to win a $10,000 shower but they don't tell you until they send someone out to give you an estimate that you have to be a exsisting customer to even qualify to enter the promotion which defeats the point of "Winning a shower". Then they told her it would be done in 1 day, well that didn't happen. They cracked one of the walls installing the shower and gave her a date 3 weeks out to replace the ... read more

Business response:

We sincerely apologize to Ms. B****** for the issues her mother had. We have addressed and resolved all of them to her mom's complete satisfaction. The issue with water in her mother's basement was not related to any work that West Shore Home performed. Her mother hired a third party plumber that also determined it was unrelated to West Shore Home. 

Frequently asked questions about West Shore Home

How is West Shore Home rated?

West Shore Home has a 4.6 star rating with 1,024 reviews. 

When is West Shore Home open?

West Shore Home is closed now. It will open at 8:00 a.m. 

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