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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I want to thank Mark for making my purchasing at Wellesley Toyota a very pleasant experience. Mark was patient, kind and very helpful. He went through every detail with me in the process and went out of his way to answer my questions and concerns. With Mark's help I was able to make decisions quickly and I am very happy with my purchase.
Business response:
Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
I recently bought a Tacoma from Wellesley Toyota. Mark Welcome from Sales made it extremely easy and was very personable and relaxed. Matt from Finance was great as well, and the service department has been very pleasant and friendly! I had a great experience there.
Business response:
Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Mark, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager
If you call for used vehicle you find on the internet they will tell you it is sold. It happened several times. I’m thinking they bait and switch . I checked today and the vehicle is still on their website. They also don’t show the carfax information that tells me they bait and switch.
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Shaun Fisher General Manager
Thank you Alens at Wellesley Toyota for your patience and kindness during our process of purchasing our 2023 Toyota Highlander. You were able to get us in the car sooner than expected and we appreciate your hard work. Thank you Matthew for assisting us with financing. We will be back soon to get the 2023 Camry. Thank you
Business response:
Thank you so much for choosing Wellesley Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Shaun Fisher General Manager
Alens our Sales consultant is amazing! !! He made the process easy and was able to find what we wanted in a matter of days. I’ve spoken to different Sales consultants and he is the Tip of the Spear. Matthew was upfront and made the vehicle financing process experience worry free and made sure we new what to expect. Everyone was incredible through out the process of buying our new Toyota Highlander. We read the reviews for Wellesley Toyota before hand after visiting other dealerships and found that the reviews were spot on! W... read more
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wellesley Toyota. Shaun Fisher General Manager
Very easy to order our vehicle. Our salesperson Kevin kept us well informed during pre-delivery of the new vehicle.
Business response:
Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager
This dealership made my first car buying experience so easy and pleasant! I cannot say enough good things about them.
Business response:
Thanks for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
The sales staff was great especially Victor he explained everything and the experience was great. I would definitely buy another car there
Business response:
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Shaun Fisher General Manager
I didn’t end up buying (only because of supply chain issues) but Mark Welcome is a true professional. The auto industry needs more genuine people like this young man….a true pro!
Business response:
Thanks for the positive feedback! We're happy to hear that you enjoyed working with Mark--we'll be sure to let him know. Shaun Fisher General Manager
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,729 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 7:00 p.m.
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