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Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Exceptional attention to detail. Stayed over an hour after close to make the process work.
Business response:
Thank you so much for your kind words, Cristina, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager
Fast friendly professional courteous service from the time I walked into the dealership until I left
Business response:
Thank you for the kind words!
I wouldn’t have given them a star if I didn’t have to for a review. Terrible to deal with. Could not close on the house I am buying because they drug their feet on sending a check to the creditor to get the car out of my name. It took several phone calls and they still did not send the check until 12 days after the car was traded in. The only person working there that is worth their salt is Kim. She went above and beyond to try and help us, but the damage was already done. Do not use this dealership! You WILL REGRET IT!
Business response:
Thank you for sharing your experience. We apologize for the delays and inconvenience you faced during the process. We understand how frustrating this situation must have been. Please contact Vianney Pedroza, our Customer Relations Manager, at VPedroza@vtaig.com to discuss your concerns in detail. We appreciate your feedback and the opportunity to address and resolve these issues. Your satisfaction is important to us.
On time, efficient, courteous. Always feel like a VIP when service is provided. Clean facility.
Business response:
Thank you for the wonderful review! We're thrilled to hear that you consistently experience timely, efficient, and courteous service with us. It's great to know that our clean facility and VIP treatment make a positive impact on your visits. We look forward to continuing to provide you with excellent service in the future!
Staff is not friendly. They are always upselling rather than helping with real issues. Car returns to me with more problems than when I dropped it off. I would never purchase a vehicle from the dealership again, nor will I bring my 4Runner back for future service. I would rather pay more money elsewhere than feel like an unvalued customer.
Business response:
We’re sorry to hear about your experience and the concerns you've raised. We strive to provide helpful and friendly service and are disappointed to learn that we fell short in your case. To address your issues and work towards a resolution, please contact Vianney Pedroza, our Customer Relations Manager, at VPedroza@vtaig.com. We appreciate your feedback and are committed to improving our service. Thank you for bringing this to our attention.
They doing a really good service thanks for everything guys God bless you always take care
Jasmine and Rosa were both amazing. Jasmine went out of her way to take care of my sister in finding her perfect car. She was kind, caring and professional.
It was excellent and I will definitely recommend Atlantic Toyota to my friends and family .
Exelent job and fast service thank you for everything , was very nice and kind thank
Business response:
Thanks for letting us know our dealership team did a great job, Eduardo! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,670 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 6:00 p.m.
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