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234 Worcester Street, Wellesley, MA, 02481, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
I have worked with John a few times and although I have not purchased a car yet he has helped me with any questions I have had. He has a very positive attitude and I will continue to contact John with any questions or purchases when it comes to vehicles.
Business response:
Thanks, Brian. There’s never any pressure so we’re happy to help you whenever you’re ready.
Warm welcome by Mark Welcome I was delighted by how Mark helped me and my daughter carefully select the perfect vehicle for us. He was so helpful and knowledgeable, and when I asked a question he could not immediately answer, he did his research and got back to me promptly. I was very impressed with the whole sales experience: from the test drives to the financing, vehicle pickup and even after purchase questions about how some of the fancier features work. I whole-heartedly recommend this dealership and Mark as a sales agen... read more
Business response:
Thanks very much, Corri. Glad you enjoyed working with Mark. Best of luck with your new Toyota.
Nathan is the absolute best! He is warm, friendly, and personable. He took the time and answered all of our questions, walked us through the process with expert care and knowledge, and always with a smile. We cannot thank him enough for making the car buying process so easy and stress free.
Business response:
Thanks so much, Jennifer. Glad you enjoyed working with Nathan.
John was extremely helpful and professional in helping me lease my first car. He walked through the whole process with us and was exceptional. I highly recommend John.
Business response:
Thanks very much. Glad you enjoyed working with John.
not your normal car buying experience Is it just Toyota Wellesley or has something radically happened in the car buying business? Is it due to Covid or is it just the new normal. Friendly, gentle, accommodating, enjoyable, patient, open and transparent - all things who dont normally expect from this industry. We experienced it all because at first we didnt know what we wanted and then we had the luxury of choosing from from two vehicles and got to drive them as much as we wanted. MArcus waited weeks as we decided and even dr... read more
Business response:
Dr. Shire...thank you so much for your kind comments. It's not just the new normal for us - that's the way we always treat our customers. So glad you had a great experience working with Marcus. Thank you for being a Wellesley Toyota customer.
We already knew what car we wanted, and decided to try the Costco auto buying program which referred us to John. He was pleasant, very responsive, and easy to communicate with. He made our car buying process as quick and simple as buying groceries! The Costco program set the car price, but John managed to throw in a couple of extras and also went to bat for us on our trade-in (surprisingly generous)! We feel that we were treated very well, without having to work for it haha. Still in shock at how easy it was. Thank you!
Business response:
Thank you so much, Helena. Glad you enjoyed working with John. Best of luck with your new Toyota!
Nathan was super friendly and helped me and my partner pick the vehicle that was right for me. We love the used RAV4 we bought and would highly recommend others go see Nathan. A true 5-star kind of guy.
Business response:
Thanks for the review, Matt. We wish you many happy and safe miles in your RAV4!
HORRIBLE! So many lies if the vehicle was available or not. Wanted credit app without an actual car. Didn’t want to refund my deposit
Business response:
I'm sorry for your experience here. Please contact me at feedback@wellesleytoyota.com so that I learn more about your visit. Thank you.
This was my first experience buying a car, and Nathan was exactly the type of dealer I had hoped to work with: patient, knowledgeable, candid, and thorough. He made the experience very low-stress and he’s a delight to work with. We love our car!
Business response:
Lauren, Chris...so glad to hear that you had a great first car buying experience here. Nathan is a pro and his customers love working with him. Glad you love your car. We wish you many happy and safe miles!
Wellesley Toyota has a 4.7 star rating with 3,432 reviews.
Wellesley Toyota is open now. It will close at 7:00 p.m.
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