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234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
really good service JUDY FELIZ is very kind SHE HELPMY A LOT IN THE ALL PROCESS
Everything took longer than we were led to believe. No great bonuses offered. Car came earlier than expected. That was good.
I made a offer on one of there vehicals, they called me back and accepted my offer. The next day I had my credit union call them to setup the information for my loan. After several hours of not hearing from the dealership, they finally called and said they could not sell me the car for the agreed price because they would loose money. I spoke with Thomas Bruce and ask him if he was going to keep his word and sell me the car for the agreed price and he said I'm not going to loose money. A person is as only good as there word, ... read more
Business response:
Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 278-9715 to share more details about your visit so we can make things right.
Excellent service. Short wait. Friendly. Clean. All requested services are completed to my satisfaction. Definitely recommend!
Very accommodating and always polite car was serviced no problem and on time dealer always a pleasure
My complaint is with retail parts dept. I have called numerous times over a period of months. Dept. always too busy to answer phone. Decided to try staying on hold, maybe someone would eventually answer. They never picked up phone and I was automatically disconnected. Is anyone supervising this dept.? Do they not want to work? Do they care about providing service?
I would highly recommend this dealership to anyone looking for a seamless car-buying or service experience.
Business response:
Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager
Radio was to loud. Could not hear when on the phone. Everything thing else was fine.
My husband and I bought our Rav 4 with Bob’s help. We cannot thank Bob enough for his help, made the experience less daunting. He was very pleasant, easy to talk too made us both feel comfortable. Thank you Bob for everything. 😊
Wellesley Toyota has a 4.7 star rating with 3,670 reviews.
Wellesley Toyota is open now. It will close at 6:00 p.m.
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