This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Wellesley Toyota
- Car Dealers
- Wellesley, MA
About this business
Location details
234 Worcester Street, Wellesley, MA, 02481, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
As soon as you arrive your greeted with people who want to make your day better in every way
What a wonderful sales experience we had with Mark Welcome at Wellesley Toyota. The entire process was stress free and Mark was very knowledgeable and up front with all fees and what to expect with our new car purchase. He did everything in his power to quickly find the car we wanted. From the very beginning to the end there was no pressure.
Business response:
Thanks for your feedback on your recent visit to Wellesley Toyota. It's great to hear that Mark was able to assist you and that you had such a positive experience. Shaun Fisher General Manager
Mark was very helpful and kept up with communications making the process so much easier. Greatly appreciated his assistance.
Business response:
We are so glad that Mark had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Shaun Fisher General Manager
I purchased a Toyota Grand Highlander and was initially pre-approved for a 4.99% loan through my own credit union. However, the dealership pushed for a 7.99% loan, claiming it would be easy to switch back to my original rate after three months and offering a $1,000 rebate. This turned out to be misleading. Shortly after, the vehicle was recalled due to a critical airbag issue, and the sales team downplayed the severity of the recall. We now avoid driving the car because of safety concerns. The sales rep, Martin Suarez, did n... read more
Business response:
Daisy, We are truly sorry to hear about the concerns you’ve experienced with your purchase of a 2024 Toyota Grand Highlander in June. Regarding the financing, we apologize for any confusion or miscommunication. When you purchased, you were wanting the $1000 rebate. As explained, the only way to do this would be to finance with Toyota Financial Services. Our suggestion was, if you wanted both, you have the option of refinancing with your own bank of choice at a later date. We would not be able to promise the rate with your ba... read more
Great service department. Tasha answered all my questions and kept me updated on the whole process and made sure the job was done right. You could not of asked for better customer service. Thanks Tasha!
I absolutely love the wrap for and my salesman was the greatest very polite very understanding and explained everything took his time with me.
Mark is very efficient, helpful and responsive. Also find a decent offer compared with other places.
Business response:
Thank you for choosing Wellesley Toyota. Your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Shaun Fisher General Manager
Mark was a fine salesperson, very friendly and a good listener. He knows the cars very well and could answer any question put to him.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Shaun Fisher General Manager
My needs, my questions, and my trepidations were all answered by Liz, whom I had the pleasure.of having as my contact. As a 25 year owner of two Toyota Corollas I needed to be sold on new innovations. She knew her stuff and I am now driving a new state of the art car. Thank you Liz.
Frequently asked questions about Wellesley Toyota
How is Wellesley Toyota rated?
Wellesley Toyota has a 4.7 star rating with 3,670 reviews.
When is Wellesley Toyota open?
Wellesley Toyota is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com