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Wembley Commercial Centre, Wembley, HA9 7UR, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If there were a negative star review I would leave a negative 5 . Poor customer service. No respond for days!!! I order a watch their employees didn’t get aired that the watch was packed correctly so my watch came damaged and wasn’t winding at all after back and forth for a week they send the return label and after they received they state that their paper security label is not sealed and they will not refund and only repair the watch !!! It’s a SCAM!!! And I still can’t get in touch with their manager and didn’t get my mone... read more
Excellent product and services.
I bought a 3 band gold ring in Oct 23 for £259 I was a a little disappointed with thickness of bands so thought this was normal for this product, however within 2 months I noticed one of the bands split. I contacted Watchmax who reluctantly agreed to replace ring which I received in Jan 24, but again in June 24 the same thing happened one of the bands split. I do wear the ring all the time as it was bought as a wedding ring but as I am retired the worst thing I'd is some light gardening so have no idea to what caused this to... read more
I paid for a pair of gold hoops on June 4th and 48 hour Royal Mail delivery. 8 days later - no word from the company - I emailled to be told that there was a delay and offering me a refund, I replied that I'd like to wait but to please keep me updated as to how long the delay would be. No reply and no further communication. Now June 26th. Poor customer service and horrible sense of being robbed.
Great range of watches at prices way better than the high street. Excellent customer service for enquiries and quick and efficient despatch. Pleased with my first experience so used them again! Gem of a company.
Watchmax has a 3.9 star rating with 37 reviews.
Watchmax is closed now. It will open at 9:00 a.m.
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