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Volkswagen of South Charlotte
- Car Dealers
- Charlotte, NC
About this business
Volkswagen of South Charlotte has a great selection of new Volkswagen, used vehicles, and certified pre-owned cars. Be sure to take advantage of our monthly new car specials, used car specials, and lease offers. Our trained Volkswagen technicians service all make & models and use genuine OEM parts. Oil changes, brakes, tires, and more. Our service department also offers a variety of service and parts coupons every month. Obtaining auto financing at VW of South Charlotte is quick and easy too with our secure online form. You ... read more
Location details
9900 South Blvd, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Business response:
Mr. King, Thank you for taking the time to leave us feedback about your experience, although I am disappointed to hear that your experience has not lived up to the standards we set for ourselves or our team. We strive to exceed your expectations with each visit and I am disappointed to hear that was not the case on your recent visit. Please accept our apologies for the inconveniences you have experienced in your purchase experience. Our New Car Sales Manager, Lonnie Hannah, will be happy to buff the scratches you mention and... read more
Terrible all around had to file a customer complaint
Business response:
Hello Ritchy, Thank you for taking the time to share your concerns with us. I am disappointed to hear that you did not have a good experience in our dealership and I would appreciate the opportunity to speak with you personally to learn the details of your experience so that we can hopefully resolve your concerns. At your convenience, please contact me at 704-552-6500 so that we can talk about your situation. Thank you for your feedback and I look forward to speaking with you. Mark Cohen, General Manager.
First service they forgot to put the lid on my brake fluid. Drove away with no breaks. Next service the forgot to reset the service light. Sent me away with a broken transmission. Had to drive back and ask to pkease fix again. Wondering what else they forgot to do. Need to check if they even changed my oil or did any other part of the service. There was a laundry list of things wrong with the car when it was new that they refused to fix. Now its out of warranty. Uggg.
After an immense amount of frustration with Carolina and Keffer's service departments, I drove all the way down to South Charlotte from Salisbury this morning to have my 2010 Jetta TDI repaired when a sensor went out. Very friendly service, no pushy service writers, and I got in and out of there within 2 hours! Thank you for providing such excellent service. I will definitely be making the longer drive to get my vehicle serviced here from now on!
bought my last 2 cars from here. great experience both times!!
Frequently asked questions about Volkswagen of South Charlotte
How is Volkswagen of South Charlotte rated?
Volkswagen of South Charlotte has a 4.6 star rating with 4,133 reviews.
When is Volkswagen of South Charlotte open?
Volkswagen of South Charlotte is open now. It will close at 7:00 p.m.
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