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Victory Chevrolet, LLC
- Car Dealers
- Charlotte, NC
About this business
At Victory Chevy Charlotte we pride ourselves in offering the very best that Chevrolet has to offer for customers all over the Charlotte metropolitan area. Come to our lot on Rhyne Road to see all the newest Chevy inventory, pre-owned gems, and service that is second to none.
Location details
717 Rhyne Rd, Charlotte, NC, 28214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Didn't go to Victory Chevrolet.....we talked
The entire listing for this older truck is a scam to get you to to the dealership so that they can sell you and new truck, I received a call to come look at the 1999 Silverado, I get there and it’s supposedly now in such bad shape that they can’t sell the truck listed at 6500 due to to a of work needed, it’s now going to be sent to auction but sir please sit down and let me discuss a newer vehicle? Really? Smh terrible service and misrepresentation on something your promoting, so I go back online a few days later now the pri... read more
Business response:
Thank you for leaving a review James. We apologize for the confusion and welcome further conversation at your convenience.
Dealership was very nice but they have a dealership fee and a victory package fee that adds up $2500 extra on top of the car price.
Business response:
Thank you for giving us the opportunity to earn your business Ashley. We believe that the Victory Protection Package adds great value and benefit to a purchased vehicle but we understand that it may not be for everyone. Please let us know if there is anything we can assist with moving forward.
This vehicle was listed but it was not available for purchase. It didn't pass their inspection. Why list it if it is not worthy?
Business response:
Thank you for leaving a review Scott. I'm not sure exactly what vehicle you are referring to but a lot of times we pick a car to be retailed and then something unforeseen is found when it goes through the shop. It doesn't happen a lot but when it does it can be an inconvenience, and for that we are sorry. Please feel free to reach out to us directly at the dealership with any additional questions and we would be happy to answer them. We appreciate the opportunity to earn your business Scott.
Dealership respond. I was already working with another dealership. They were pleasant when I told them. I went with who responded first.
Business response:
Thanks a lot for the opportunity Tracey, we appreciate it.
Lies from get go. Told they were having a blow out sale and car I was interested in I could get for $14000 or less. I scheduled a test drive and drive 3 1/2 hours to get there. Get there and find out no blow out sale. No discount for out of staters. Plus add on victory package for $1659 that they would not take off. They would honor the price on internet of $16000 plus there package. Making car $19000 which had body work done on back fender with a clean auto fax. Horse and pony show. Buyers beware I walked out of dealership ... read more
Business response:
We are disappointed to hear that your experience was nothing other than stellar Ronald. It sounds like there was a communication breakdown on our end and for that we apologize. We appreciate the opportunity to earn your business.
I showed up for a scheduled appointment, but unfortunately there was not a salesperson assigned to me, even after receiving both text and email confirmation from the internet sales representative. I was asked to wait around until a salesperson brought the car around which I was scheduled to test drive. Then, unfortunately, the code for the navigation and other controls was not input. I was able to test drive the vehicle, but I am still awaiting confirmation if the code has been found to activate the NAV and other controls.
Business response:
Thank you for leaving a review Guru. We apologize for the inconvenience and will look into finding the correct code for the radio.
They kept sending texts, forgetting I had responded to them several times.
Business response:
Thank you for leaving a review Betsy, and we apologize for the miscommunication. We will look into this situation.
Great
Business response:
Thanks a lot Ronald! Please let us know if there is anything else we can do for you.
Frequently asked questions about Victory Chevrolet, LLC
How is Victory Chevrolet, LLC rated?
Victory Chevrolet, LLC has a 4.5 star rating with 6,390 reviews.
When is Victory Chevrolet, LLC open?
Victory Chevrolet, LLC is closed now. It will open at 9:00 a.m.
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