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Victory Chevrolet, LLC
- Car Dealers
- Charlotte, NC
About this business
At Victory Chevy Charlotte we pride ourselves in offering the very best that Chevrolet has to offer for customers all over the Charlotte metropolitan area. Come to our lot on Rhyne Road to see all the newest Chevy inventory, pre-owned gems, and service that is second to none.
Location details
717 Rhyne Rd, Charlotte, NC, 28214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Salesman set up a meeting for me to visit dealership to discuss the vehicle but when I arrived the representative was scheduled off that day and the truck had been sold.. would never do business with this dealership.
Business response:
Thanks for leaving a review Rick. We apologize for the inconvenience. If you would like to discuss your experience further you can reach our Customer Experience Manager, Doug Cordes, at your leisure. He can be reached at 704.790.7800.
Dealership knew I had an afternoon appointment to test drive a specific car. When I got there, after an hour drive, they tell me they sold the car that morning. I would’ve appreciated a courtesy call letting me know the car I had been in contact with multiple people about, had been sold even before my scheduled time.
Business response:
We apologize for the inconvenience and we welcome any further conversation you would like to have. Please feel free to reach out to our Customer Experience Manager, Doug Cordes, at 704.790.7800.
Joey, Bryce, and Mike were great and extremely accommodating with my crazy schedule. Great fleet of new and certified pre-owned Tahoe’s. Only dealership to actually respond to criteria listed in your app.
Business response:
Thanks a lot Fred! We're grateful to have your business.
They called back in a timely manor.
Very disappointed. Had a vehicle reserved for a test drive. Drove an hour and a half only to find someone else was test driving the vehicle and subsequently purchased the truck
Business response:
Thank you for leaving a review D. We apologize for the inconvenience and hope we can continue to work with you to find the correct vehicle for you.
Contacted me but the nonnegotiable price was too high for a non CPO car that doesn't offer the extended powertrain warranty to 100k miles. Price was comparable to CPO cars of the same year and features etc. but the extra warranty made the CPO cars a better value as an extended warranty would have to be purchased to equal what you would get with a CPO car. Document fee was kind of high also.
Business response:
Thank you for the review James and we appreciate the opportunity.
Their residual communication stinks. I drove there over an hour only to find out they'd sold the vehicle the day before. I purposely made an appointment to look at the vehicle. They responded they'd let me know if the vehicle was gone before I could get there. Then no apology. Poor customer relations.
Business response:
Thank you for leaving a review. We apologize for the inconvenience and we will do our best to use this to get better at our process. If you would like to discuss the matter further you can reach Doug Cordes, our Customer Experience Manager, at 704.790.7800.
Three appointments to see different vehicles and never saw what we were looking for even with their stock numbers. Stock number never matched the vehicle
Business response:
Thank you for taking the time to leave a review James. If you would like to discuss your experience further you can reach Doug Cordes, our Customer Experience Manager, at 704.790.7800.
Frequently asked questions about Victory Chevrolet, LLC
How is Victory Chevrolet, LLC rated?
Victory Chevrolet, LLC has a 4.5 star rating with 6,413 reviews.
When is Victory Chevrolet, LLC open?
Victory Chevrolet, LLC is open now. It will close at 8:00 p.m.
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