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Victory Chevrolet, LLC

4.4

About this business

At Victory Chevy Charlotte we pride ourselves in offering the very best that Chevrolet has to offer for customers all over the Charlotte metropolitan area. Come to our lot on Rhyne Road to see all the newest Chevy inventory, pre-owned gems, and service that is second to none. 

Location details

717 Rhyne Rd, Charlotte, NC, 28214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.45,803 reviews
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Lequeida's profile image
Lequeida 
a week ago

My experience with Victory was Great. Great Team I will be sending family and friends here. They work hard to get you the vehicle you want. John, Wade, Jamie are remarkable, 

Business response:

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jason's profile image
a week ago

Quick response which was great. The deal would have been very quick as I was prepared to pay cash for the car. But they played games with some fee they call a "Victory Package" that apparently is mandatory. I was literally prepared to ask for wiring instructions when I was given the price which seemed to be much higher than the $21,500 they had listed. I expected taxes and a few other fees. But this "Victory Package" thrown in was just another way for them to add margin to their deal. And here's my thoughts. If you want that... read more

Business response:

Jason, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 770-9938 to discuss your concerns, as your satisfaction is of utmost importance to us. 

pubcav's profile image
2 weeks ago

I didn't buy there because they did not have a guaranteed return policy so I could have it checked out by my mechanic and return it if they found a defect. 

Business response:

Kerry, thank you for taking the time to leave us your feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 770-9938 so we can work towards a resolution. 

Robert's profile image
3 weeks ago

Jonathan and the team were fantastic. 

Business response:

Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Dean J's profile image
Dean J 
a month ago

Got an email from salesperson after 7 days negotiations and sent me a invoice with price of truck at 10:30 asked if I could come by and told him it was a 100 miles away and test drive, he said to come over so I left and got there at 1:15 sat with the salesperson then he left came back and ask me to step outside and proceeded to tell me the truck is sold BUT he had another truck and showed me a ****** truck when I came in to buy a ****** truck, BAIT AND SWITCH. Asked him during test drive how long the truck has been on the lo... read more

MissD123's profile image
MissD123 
2 months ago

They responded very quickly and followed up with me. 

Guru5TS8K's profile image
Guru5TS8K 
2 months ago

Not transparent with price. Online 59 k OTD 69. Ripoff! 

issam's profile image
2 months ago

The so called “Used Cars” manager was so rude and dishonest. The car I was shown was not even ready ( dirty seats, brakes needed to be replaced, cracked windshield, …). Big disconnect between what I was told by the agent and his rude manager. Zero customer service!! 

Dale's profile image
3 months ago

Our sales representative Mark Newton was very good with us and did all the work taking us for a test drive and answering any questions we had. He set everything up to pick up the following day. He, however was off on the day we picked the car up and basically we were handed the keys, a few questions answered but no sales manager came out to congratulate us, introduce himself like other times when I bought a car at a dealer. We even paid for or the car with cash. It was still a good experience buying the car just seemed diffe... read more

Frequently asked questions about Victory Chevrolet, LLC

How is Victory Chevrolet, LLC rated?

Victory Chevrolet, LLC has a 4.4 star rating with 5,803 reviews. 

When is Victory Chevrolet, LLC open?

Victory Chevrolet, LLC is closed now. It will open tomorrow at 9:00 a.m. 

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