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Victoria Jewellers

3.0

About this business

Location details

231 High St, Epping, CM16 4BP, United Kingdom

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WeekdayScheduleStatus
Mon9:15 a.m. to 5:15 p.m.
Tue9:15 a.m. to 5:15 p.m.
Wed9:15 a.m. to 5:15 p.m.
Thu9:15 a.m. to 5:15 p.m.
Fri9:15 a.m. to 5:15 p.m.
Sat9:15 a.m. to 5:15 p.m.
SunClosed
3.026 reviews
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Debra Phillips's profile image
Debra Phillips 
2 months ago

I went into this shop just before xmass , I purchased my daughter and myself a lovely ring each spending over a thousand pound , I then took a ring and and bracelet in to be cleaned I purchased another ring £700 . My daughter complained about her ring from day one saying the stone looked lose , she took it back just after xmass to be checked , she did comment how rude the staff were , I went in today to pick up my daughters ring a bracelet of mine and ring I was having cleaned , I was looking in the window and decided to buy... read more

Lucy Goulding's profile image
Lucy Goulding 
5 months ago

My engagement rings claws kept catching so I took it for a repair. When I collected it, it still felt the same. I went back again and they supposedly re tipped all the claws and fixed it. Still catches but Im but taking it back as I don't trust them to repair it. At the same time I took another ring in to be made smaller. They put some gold balls inside the ring and they were so big I couldn't place it on my finger. They then made them smaller but it still didn't fit. Eventually it fits but I would never recommend this jewel... read more

Clifford Smith's profile image
Clifford Smith 
7 months ago

Wanted a valuation on my Mums Rolex, was told it would be £95, it had to be paid in cash and they couldn’t provide a receipt. Nothing dodgy there then. 

Louie Woodroof's profile image
Louie Woodroof 
8 months ago

Great service and advise, popped in to have diamond earrings reset but after their advice, I paid for a brilliant polish and they came up brand new. 

Stan Drew's profile image
Stan Drew 
8 months ago

went into Victoria jewellers today to sell an old gold ring I no longer wear. they weighed and gave me a valuation but told me they needed to do further testing, but no specifics unfortunately I trusted them to keep my jewellery safe and instead handed it back discoloured ( the understand and band had turned brown ) and damaged from what they described as "acid testing" saying they couldn't purchase it as it wasn't pure gold ( stamped as 9 ct ) and it was mixed with other metals ( as most gold jewellery is especially 9 ct). ... read more

Frequently asked questions about Victoria Jewellers

How is Victoria Jewellers rated?

Victoria Jewellers has a 3 star rating with 26 reviews. 

When is Victoria Jewellers open?

Victoria Jewellers is closed now. It will open at 9:15 a.m. 

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