Veronica Montgomery - State Farm Insurance Agent's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Veronica Montgomery - State Farm Insurance Agent

3.1

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

7503 Rockville Rd, Indianapolis, IN, 46214, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.11,295 reviews
Select a rating
Lisa Smith's profile image
Lisa Smith 
3 years ago

State Farm is RIDICULOUS! They sent my claims check to me and made it out to myself AND my leasing company. I went to the repair shop once my car was ready and the owner could not give me my car due to the check being made out to the leasing company. He advised that this should not have been done and I would have to have it signed by the car dealership. The dealership would not sign the check, claiming they had no business with this process. I finally got a hold of State Farm after an HOUR hold time. All for them to say that... read more

Dennis S.'s profile image
Dennis S. 
3 years ago

I'm ****Driver picking up at the Airport. My car was parked, I was loading luggage into my car for my rider. The Dodge Ram backed into my car. The ball hitch punched a whole through my grill. I filed a claim on her insurance. The driver of the Dodge Ram had State Farm. I took my car into *** **** to get a estimate done on my car. The estimator looked at my car ordered a new grill. The estimator told me they would inspect my car when they replace the grill to make sure there wasn't any further damage to my car. The grill was ... read more

Chris M's profile image
Chris M 
3 years ago

Terrible insurance company...was hit by person with state farm. Person was written ticket and admitted fault. Keith Gates in ***** ***** ***** ***** ******is the agent. I have to have my insurance pay to fix my truck and wait months in order to get my deductible back. Dont let state farm do this to you. Keith Gates has given me the run around for 3 weeks. I have talked to 3 different claims adjusters. The last one said I will have to have my insurance fix my truck and this is after the police wrote ticket to their customer. ... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated November 15, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on November 17, 2021, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. 

Kathryn P.'s profile image
Kathryn P. 
3 years ago

I have been with State Farm Insurance my entire life. I have always enjoyed good service, honest agents, and quality products. After retiring to N**** ********, I contacted a local agent Chuck R*****, and expected the same high degree of honesty, integrity, and clarity. Instead, this agent has been deceptive, greedy, and dishonest. In May of this year I separated my account from my son and daughter in laws, we had been living together for several years. At the time I was paying a very low premium, which I had earned by no ti... read more

Asia L's profile image
Asia L 
3 years ago

My insurer (Progressive) contacted them to state that I wasn't insured at the time & they've sent Bell Subrogation to harass me anyway. It is your client's fault for obstructing traffic & they need to pay for their repair!! I will file a lawsuit if you or Bell contact me again!! 

Peter's profile image
Peter 
3 years ago

My State Farm agent has been unresponsive and staff have not provided accurate information and I am sorely disappointed. My teenage son received his drivers license and is regularly driving on of cars, so I wanted to get him added to our coverage. The agent told us it would be cheaper to sign him up for auto coverage and life insurance rather than just auto insurance, so we did. I asked if the charges would show up on my online account and she said, yes, in two days. It never showed up. I emailed the agent through the State ... read more

Qi W's profile image
Qi W 
3 years ago

I would put 0 star if I could. The sales representative literally say she cannot do her job if there is a crying baby! How rude! I was in the car with my mom and my little sister, my little sister is crying at the time because she wants to go home. My mom is trying to calm her down while I was on the phone with that sales rep lady. We were trying to add the new car to my policy and the sales representative say: I cannot work if there is a crying baby! She originally say: I cannot hear you. So I speak louder and ask if she ca... read more

Giselle G's profile image
Giselle G 
3 years ago

My car was in a minor accident, then not too long after that, i was in another accident that got my car totalled. I was anxious and worried about my financials, but state farm helped me very well and made it easy for me. They took care of everything and still gave me good rates. They really took care of me and im so glad i have them for my car insurance. I recommend them. Shout out to Jay at the claims department. 

Michael O.'s profile image
Michael O. 
3 years ago

Terrible company. Always looking for loop holds to get out of paying claims. In a period of 20 years State Farm denied at least 4 claims I submitted that were legit. Secondly I invested close to twenty thousand dollars in State Farm's Mutual Funds. After ten years I needed some of that money, The agent/broker refused the transaction and broke all rules of the securities exchange commission (Mark Shafer State Farm Columbus, Ohio) I finally ended up hiring an attorney to get my own money back. State Farm settled out of court. ... read more

Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent

How is Veronica Montgomery - State Farm Insurance Agent rated?

Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,295 reviews. 

When is Veronica Montgomery - State Farm Insurance Agent open?

Veronica Montgomery - State Farm Insurance Agent is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com