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Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please don’t waste your money or time on this company they are over flooded with claims that they have a poor way of handling each claim. My claim was filed at the beginning of December, they were passing along different information each time. I felt as if I worked for them because nothing would get done unless I called to ask for updates. They kept referring me back to the app that literally didn’t have much information at at. When my claim finally processed 17 days later they decided to shortcut the estimate by adding in a... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL January 13, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2022, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution, and we w... read more
State Farm destruction General customer service they have all these clauses that they don't tell you about they take your money every month will give you no assistance and your life is on hold until they decide what they want to do never would I recommend State Farm to anybody in the world they want their money every month but when you have to put a claim in forget it it'll take forever and they don't care your life is on hold they have their own codes and language just like lawyers do
State Farm should be ashamed of themselves!!! If I could leave -10 for stars I would! I am a single mother of six, and I have water damage from a recent storm in upstate **. I took the pictures reported it like I was suppose to, and they told me I didn’t do it soon enough, and I should’ve hired someone to have tarped my whole house???? I have black mold, broken windows and broken tiles inside my house and they said their not covering anything!!!! My parents have had them for house insurance forever and have never filed a cla... read more
State Farm refuses to respond to countless emails regarding my claim. They ignore my adjuster and my attorney as well. Worst company to ever be insured by
Business response:
Thank you for the opportunity to reply to your correspondence dated December 16, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 27, 2021, to address his concerns. We are continuing to work with the consumer to resolve this matter.
Mike Estrada's State Farm agency based out of ******** **: This State Farm agency has gone so far downhill in the past few years that it is unrecognizable from where it was years ago. Joe and Mike (Joe especially) will do everything they can to charm you and say the things you want to hear about “getting it done” yet struggle immensely to meet basic deadlines or communicate in a timely manner. Have been with them for nearly ten years but switching agents due to the complete and utter lack of accountability both by Mike and h... read more
A deer got my car a month and gage ago and I’m still waiting on them to get it fixed took it to the shop I use they took pictures and estimate and sent it to State Farm waited over three weeks no one heard a thing from them I called them and they wanted me to take picture and send them told them I couldn’t do that so two weeks ago they said someone would have to come and look at it The shop all ready has it at 12,000 damage I have to have a car for my Dr appointment so it is wired together with zip ties and the engine light ... read more
No good at all i summit a Complaint against State Farm Insurance Company around month ago your giving me a #
There is no option to give the company of incompetent people zero star. The customer service provide no customer service. There is no assistance or whatsoever. People got hired to pick up the phone and put you on hold or kick the balls around. Wasting all day talking on the phone with several people while I am in pain from a car accident. None of them even care to ask if I am okay or hurt. They don't really help. They just pick up the phone and tell you to call this number and that number. Useless people! Stupid company who ... read more
Worst customer service. I can't get anywhere with them. They promised me a refund and they ever time I speak to a representative they reassure me I will get it yet I have not! I canceled a car and they are still charging me for the car that I don't have! It's robbery!!!!
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,295 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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